Smooth check in, and excellent service on board. We even got the bonus of travelling with the Olympic Flame from Guernsey to Saint Marlo, where the captain told everyone they were welcome to have thei
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Amber
Condor Ferries
2 months ago
Thank you for your lovely 5 Star Feedback! I was delighted to hear of the bonus of you travelling with the Olympic Flame , what a unique experience!
Kind regards
Karen
Customer Relations Consultant
I am glad you enjoyed your easy crossing from Poole to Guernsey. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
the trip was fine, on schedule. Disembarkation in Jersey is a joke. It's embarrassing to think that is the first thing our visitors see and experience. On this occasion we were happy passengers.
Obvio
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Amber
Condor Ferries
2 months ago
Thank you for your comments and I am sorry to hear of your experience. Please feel free to email customer.relations@condorferries.co.uk with your booking reference and we can look into this for you.
Kind regards
Karen
Customer Relations Consultant
Thank you for your 5 Star Review, I am delighted you had a good trip and I will pass on your lovely feedback.
Kind regards
Karen
Customer Relations Consultant
Trip in June very good, on time etc. Not always good, last January was another matter, but on the whole a good service.
Amber
Condor Ferries
2 months ago
I am glad you had a good trip in June to St Malo and we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Was on time and staff were helpful. The price could do with reducing if possible.
Amber
Condor Ferries
2 months ago
Thank you for your feedback, your comments have been noted and I will pass these on to the relevant department.
Kind regards
Karen
Customer Relations Consultant
Left 5mins ahead of schedule. Efficient checking into cabin. Decent meal for a commuter ferry
Amber
Condor Ferries
2 months ago
Thank you for your feedback which I will pass on to the relevant departments and we look forward to you travelling with us again soon.
Kind regards
Karen
Customer Relations Consultant
Voyager excellent crew and staff excellent.
Customs in France abysmal.
In your car nearly as long to get away from harbour as it took for the voyage from Jersey.
Not good enough in the 21 st Century.
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Amber
Condor Ferries
2 months ago
Thank you for your feedback on your journey. I will pass these comments on to the relevant departments. Unfortunately Customs in France is outside of the control of Condor Ferries. I am sorry you had this inconvenience.
Kind regards
Karen
Customer Relations Consultant
It was a perfect trip to St Malo and return. Both legs were not busy at all.
We do worry if condor fails to win the contract that any other ferry company would not have run with such an empty boat. T
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your lovely 5 Star Feedback. We are delighted you had a perfect trip and look forward to you travelling again with us very soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
