Left 5mins ahead of schedule. Efficient checking into cabin. Decent meal for a commuter ferry
Amber
Condor Ferries
2 months ago
Thank you for your feedback which I will pass on to the relevant departments and we look forward to you travelling with us again soon.
Kind regards
Karen
Customer Relations Consultant
Voyager excellent crew and staff excellent.
Customs in France abysmal.
In your car nearly as long to get away from harbour as it took for the voyage from Jersey.
Not good enough in the 21 st Century.
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Amber
Condor Ferries
2 months ago
Thank you for your feedback on your journey. I will pass these comments on to the relevant departments. Unfortunately Customs in France is outside of the control of Condor Ferries. I am sorry you had this inconvenience.
Kind regards
Karen
Customer Relations Consultant
It was a perfect trip to St Malo and return. Both legs were not busy at all.
We do worry if condor fails to win the contract that any other ferry company would not have run with such an empty boat. T
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your lovely 5 Star Feedback. We are delighted you had a perfect trip and look forward to you travelling again with us very soon.
Kind regards
Karen
Customer Relations Consultant
Thank you for your 5 Star Review. I am so pleased you had a fabulous trip, the views are really wonderful!
Kind regards
Karen
Customer Relations Consultant
No problems either way!
Checkin staff very good.
Only real gripe was please can you issue tickets before departure for any trips/holidays, we had major trouble with receiving our return tickets two d
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback which I will pass on to the relevant department.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for your 5 Star Review. I am glad the service was excellent and we look forward to you travelling again with us very soon.
Kind regards
Karen
Customer Relations Consultant
On time. Lovely staff as always. Very comfortable trip.
Amber
Condor Ferries
2 months ago
Thank you for your perfect 5 Star Review! We are so pleased you had a great time. We look forward to welcoming you back again very soon.
Kind regards
Karen
Customer Relations Consultant
What Siân Walker-Mcallister said about Condor Ferries:
Boarding took a bit of a long time but customer service was fabulous
Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback and wonderful 5 Star review. We will pass the comments on to the relevant departments and look forward to welcoming you back soon.
Kind regards
Karen
Customer Relations Consultant
Seats were comfortable with a good view in the Lounge. More seating outside would be good plus a bigger choice of hot and cold food.
Check in is too early in advance of sailing as there is nothing to
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback. At Condor Ferries, we highly value passenger feedback, using it to identify areas of excellence and areas that require improvement. I am delighted you enjoyed the view in the lounge.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
