The ferry was on time , was comfortable and it was a nice smooth crossing. The problem now is passport control taking much longer than before and eating int one's day trip time in France. Brexit has
...
Read all
Amber
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us and I am glad it was a good service. I will pass on the feedback to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Very good crossing, both ways. Crew were very helpful and cheerful. Food was good as well
Amber
Condor Ferries
1 month ago
Thank you for taking the time to give us your lovely feedback which I will pass on!
We look forward to welcoming you onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
Although the sailing was delayed both ways it was only by 30 minutes each way and didn't impact on our trip.
Condor Islander is a very nice ship that was clean and comfortable, the service was very g
...
Read all
Amber
Condor Ferries
1 month ago
Thank you for taking the time to give us your feedback and we look forward to you travelling again with Condor Ferries very soon.
Kind regards
Karen
Customer Relations Consultant
Ferry left on time, or even a bit early.Staff very helpful.
Seats not very comfortable - difficult to get out of if one is not very agile
Announcements not always audible especially if the boat is ful
...
Read all
Amber
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Routine.
It’s the unreliability of the service which is the problem.
Wrong type of boats that can’t manage the weather conditions
Amber
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information.
Kind regards
Karen
Customer Relations Consultant
Amazing day out very easy process from booking to boarding to coming home can't wait to go again
Amber
Condor Ferries
1 month ago
Thank you so much for the lovely 5 Star review and you had an amazing day out.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
We have traveled to Jersey every year using Condor Ferries. The reason for using the ferry we can take our dogs with us. Whilst the journey only takes about 4/5 hours and the on board services for us
...
Read all
Carol
Condor Ferries
1 month ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with your booking reference so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
