Thank you for taking the time to share your feedback with us which I will pass on to the relevant department. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
The Trip itself was fine although we found boys laid out on our upgraded seats also I found it quite distressful having to leave our 3 years old westie in the car and we had not been made aware that t
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback which is very important to us. I will forward this on to the relevant department for their information.
Kind regards
Karen
Customer Relations Consultant
JN
Joanne Newnham
2 months ago
Hoping to hear from you soon with plans for the future travel of our furry companions would definitely re visiting if things changed there doesn't seem much difference to allowing foot passengers to take their pets on board in a carrier and vehicle travellers allowed to do the same but as said just a pet area would solve this 👍
Sailing is never and exact science, but it is always good to open about what delays or cancels boat sailings.
Carol
Condor Ferries
1 month ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details in relation to your complaint so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Tried hard to provide gluten/ dairy free food but range, particularly sandwiches, was very limited
Amber
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant department for their information. We look forward to you travelling with us again soon.
Kind regards
Karen
Customer Relations Consultant
Rien a dire tout est bien en place, peut etre informer plus clairement qu'il faut passer par le guichet d'enregistrement a l'embarquement de retour. Il serai bien de le signaler (en rouge) sur le tich
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
