As a disabled wheelchair passenger with a sensory assistance dog your service was impeccable nothing wastoo much trouble paying extra in club class was well worth it for myself and my dog.
I was trave
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Amber
Condor Ferries
1 month ago
Thank you so much for taking the time to give us your feedback on your experience travelling with Condor Ferries.
I am glad the team were able to make your journey more comfortable.
If there’s anything else we can do in the future to make your travel any easier for you, do let us know.
Kind regards
Karen
Customer Relations Consultant
Trip was good. Admin efficient. Our only problem was that we were bumped to a ferry late in the day when we had booked on sn earlier one that didn’t run I believe.
Amber
Condor Ferries
1 month ago
Thank you for your feedback and pleased you had a good trip, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
I enjoyed the ferry trip to Guernsey. Food was good and staff were helpful
Amber
Condor Ferries
1 month ago
Thank you for your review. I am delighted you had a nice day out to Guernsey with helpful staff. We look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
Jsy-Gsy on Voyager always good. Gsy-Jsy on Islander not so good. Islander doesn't have comfy seats for all. I was very tired and 2 hours sat at a table was too long. Also a considerable number of stai
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Amber
Condor Ferries
1 month ago
Thank you for taking the time to give us your feedback, we will pass on the comments to the relevant departments for their information.
Karen
Customer Relations Consultant
Well organised, stress free journey, fantastic staff, our upgrade to club class was a wonderful choice, comfortable and efficient, with staff to whom nothing was too much trouble.
They went above and beyond when helping me with alternative sailings after my accident in Spain. They even gave me a refund on my wife's fare after she had flown home whilst I awaited repairs on the c
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Amber
Condor Ferries
1 month ago
Thank you for your lovely 5 Star review and I am glad to hear we went above and beyond. We look forward to welcoming you back onboard again very soon.
Karen
Customer Relations Consultant
On time and courteous staff. I'm a regular frequent traveller and in the past when there have been issues I don't ever remember it being the fault of Condor. It has been the weather or the poor messag
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Amber
Condor Ferries
1 month ago
Thank you for your lovely 5 Star Review and we look forward to welcoming you onboard again very soon.
Karen
Customer Relations Consultant
It was great..not too busy so we could sit where we wanted.Had a nice cup of tea
Amber
Condor Ferries
1 month ago
Thank you for your lovely 5 Star review we are delighted that you had a great time and we look forward to welcoming you back again very soon.
Karen
Customer Relations Consultant
What Natalie Di Lorenzo said about Condor Ferries:
I always enjoy getting to Jersey or Guernsey with Condor Ferries while shopping or sipping a cuppa. I do recommend it !
Amber
Condor Ferries
1 month ago
Thank you for your lovely 5 Star review. We are delighted that you had a nice experience and we look forward to welcoming you back onboard again very soon.
Karen
Customer Relations Consultant
Check in both ways went well . Left both ways on time . Good trips. One negative comment,, since cars have got much larger and getting in and out of the car can be difficult for all but especially a
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Amber
Condor Ferries
1 month ago
Thank you for taking the time to give us your feedback I am glad that you had a good trip. I will pass the comments on to the relevant departments for their information.
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
