Excellent, we had 2 pax with a walking disability and hadn’t initially asked for assistance, but Condor went out of their way to help, and made our journey so much less stressful, we were very gratefu
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Amber
Condor Ferries
1 month ago
Thank you so much for taking the time to give us your feedback on your experience travelling with Condor Ferries.
I will pass on your lovely feedback. I am glad we were able to make your journey more comfortable.
We very much look forward to you travelling with us again and if there’s anything else we can do in the future to make your travel any easier for you, do let us know.
Kind regards
Karen
Customer Relations Consultant
Ferry punctuality was good. Club Class lounge staff were excellent. The food choice in the lounge and in the restaurant on the boat was OK, but more fresh salads and fresh fruit should be offered. It
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Amber
Condor Ferries
1 month ago
Thank you for taking the time to give us your feedback. I am pleased you enjoyed the experience in the Club Class lounge. I will pass your other comments on to the relevant departments for their information. We look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
The service was generally very good. If I have any gripes they would be [1] I had to get up very early to catch the boat from St Malo - but that's my problem: not a morning person, and [2] I was one
Thank you for your lovely 5 Star review. We look forward to you travelling with Condor Ferries again very soon.
Kind regards
Karen
Customer Relations Consultant
Generally reliable if at times a tadge expensive on the sailings.
Amber
Condor Ferries
2 months ago
Thank you for your 5 Star review, your comments have been passed on to the relevant department. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
From booking, loading the car, and time keeping all was first class,
Amber
Condor Ferries
2 months ago
Thank you for your lovely 5 Star review and delighted it was first class. We look forward to welcoming you onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
On time. Seemed well organised.
Expensive with no option to sail cheaper at quieter times.
Timetable exists, but seems quite random. Guess it may be because of tides.
Parking on board the ferry is far
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback which I have passed on to the relevant departments for their information.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
