This was the first time I had taken my car on a Condor ferry and I was a bit uncertain if I had made the right decision. I definitely did. I received my boarding passes and information during the week
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Amber
Condor Ferries
1 month ago
Thank you for taking the time to give such a lovely thorough 5 Star review. We are pleased that your Condor Ferries journey was professional, experienced and friendly and we look forward to welcoming you onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
Can be a good experience when it’s not cancelled .
Previous morning ferry was cancelled apparently due to high winds.
Funny how the evening boat sailed with all morning and evening passengers aboard
Amber
Condor Ferries
1 month ago
Thank you for taking the time to give us your feedback which I have passed on to the relevant department.
Kind regards
Karen
Customer Relations Consultant
This latest trip was fine and ran on time. However the schedules continue to have sailings at the most inconvenient departure times. We need departures to France that arrive by lunchtime to enable us
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Amber
Condor Ferries
1 month ago
Thank you for your feedback which I have passed on to the relevant department.
Kind regards
Karen
Customer Relations Consultant
Very disappointed with accommodation on Condor Islander. We booked a 2 berth inside cabin for an overnight crossing. We were not told that it contained bunk beds, these are no good for elderly people.
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Amber
Condor Ferries
1 month ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details in relation to your feedback so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Thank you for your lovely 5 Star review, we look forward to you travelling with Condor Ferries again very soon.
Kind regards
Karen
Customer Relations Consultant
When they are on time and on the date you book for they are OK.
I have been let down so many times with them I’ve lost count, travelling with dogs it is important that the ferry goes on the date and
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Amber
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Day trip from Jersey to Saint Malo.
Departure from Jersey @ 09:15 - too late, would prefer an 07:15 or 08:00 at the latest. Condor saying that the sailings are set due to tides is not true, if this w
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Amber
Condor Ferries
1 month ago
We appreciate your feedback following your recent journey with Condor Ferries.
Your feedback has been reviewed and your comments have been passed to the relevant teams for their information.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
