Great trip as usual. Both sailings were not very full so embarking and disembarking was swift and easy. Only problem, as usual, was the queue for hot food. Very long and slow with lots of options unav
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback. I am glad you had a great trip, but I will pass on the other comments to the relevant departments for their information.
We look forward to you travelling with Condor Ferries again very soon.
Kind regards
Karen
Customer Relations Consultant
Thank you for your lovely 5 Star review and I am glad that you found the staff helpful, I will pass these comments on. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
The sailing was on time and we arrived earlier than our scheduled time. Boarding and departure was well organized and efficient. The onboard catering was good and the duty free shop, whilst too small,
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Amber
Condor Ferries
2 months ago
Thank you for your review and we are glad that you enjoyed your travel with us at Condor Ferries. We look forward to you travelling again with us very soon.
Kind regards
Karen
Customer Relations Consultant
I was a bicycle passenger on Voyager’s sailings between Guernsey & Saint Malo and from check in to boarding to walking off the boat it was a positive, professional & friendly service all round
Amber
Condor Ferries
2 months ago
I am so pleased to hear that you had a brilliant service onboard the Voyager, positive, professional and friendly.
We look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
We had a passenger just had hip replacement. Your crew were wonderful 😊
The ninty minutes before check in was very uncomfortable as it was a very hot afternoon that day.
Amber
Condor Ferries
2 months ago
Thank you for your lovely 5 Star review. Our staff will always do their utmost to help and make the journey as comfortable as possible.
Kind regards
Karen
Customer Relations Consultant
Thank you for your review and lovely compliment about the staff which I will pass on. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
I have travelled with Condor ferries in the past and always found the crew to be helpful informative and friendly, always good to see safety is a top priority as we couldn't dock into Guernsey becaus
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Amber
Condor Ferries
2 months ago
Thank you for your lovely 5 Star review and delighted you have found the crew to be helpful, informative and friendly. Occasionally we have
to delay berthing due to adverse weather conditions and wait until conditions improve, to ensure the safety of all passengers and crew. I am pleased that the Captain kept you well informed. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
The boat was clean and tidy, staff were friendly. The check in procedure was very efficient.
Amber
Condor Ferries
2 months ago
We are so pleased that you had a nice day out whilst travelling with Condor Ferries and found the boat clean and tidy with friendly staff. I will pass this feedback on to the relevant departments.
Kind regards
Karen
Customer Relations Consultant
We are so pleased that you had a good punctual journey and the crew were helpful and friendly. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Boat left on time
Efficient loading /unloading
Easy to book online
Desk staff helpful
Amber
Condor Ferries
2 months ago
I am really pleased that you had a good trip with Condor Ferries which was easy to book with helpful staff. We look forward to welcoming you back onboard again soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
