Thank you so much for taking the time to give us your feedback on your experience with Condor Ferries. I am delighted that it was a 5 Star experience.
Kind regards
Karen
Customer Relations Consultant
Information re booking - good
Check in process - good
check in timing - seems a long time before sailing departure especially sailing from Guernsey when customers can follow the arrival time of the sh
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback following your journey from Guernsey to St Malo. I have passed your comments on to the relevant teams for their information.
Kind regards
Karen
Customer Relations Consultant
good trip food on board good staff very friendly and helpul and polite. look forward to my next trip
Amber
Condor Ferries
2 months ago
We are so pleased you had a good trip with us and we can't wait to have you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
I am delighted that you had a great trip on the Condor Liberation from Poole to Jersey! I will pass your feedback on to the relevant departments.
We look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
Good punctuality, helpful staff. Those with limited mobility may find it difficult negotiating the car deck as space is very constrained.
Amber
Condor Ferries
2 months ago
We are delighted that you had an enjoyable experience! Thank you for the feedback and I will pass this on to the relevant department.
Kind regards
Karen
Customer Relations Consultant
The overnight trip from Jersey to Portsmouth was delayed by two hours. This suited us well because it gave us a better start time in the morning. The cabin was clean and comfortable, the staff friendl
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Amber
Condor Ferries
2 months ago
Thank you for your feedback which I will pass on to the relevant departments. I am pleased you had good food, service and staff. We look forward to welcoming you back onboard again soon.
Kind regards
Karen
Customer Relations Consultant
Jersey to Poole - excellent.
Portsmouth to Jersey - not keen on the seating options. It’s an eight hour journey, yet the only free seating option was in the cafe. I paid for the Horizon lounge - and
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
