Thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed our service on your recent crossing, and we look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Slick organisation at check-in and boarding. Very comfortable in Club Class and easy disembarking
Carol
Condor Ferries
1 year ago
Thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed our service on your recent crossing, and we look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Excellent - easy to check in, toilet facilities available whilst waiting to board. No problems boarding the car, plenty of seating, refreshments not too expensive.
Carol
Condor Ferries
1 year ago
Thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed our service on your recent crossing, and we look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Ferries were clean, staff were pleasant, however outgoing and return journeys were both delayed by approx 3 hours. Minimal explanation from captain, nor sense that this was anything in particular to b
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry that you feel this way.
Your feedback has been passed to our Customer Relations team who will look into this for you and respond directly in relation to the delays in your sailings.
Kind regards, Condor Ferries
Outbound journey in catamaran was crowded and poorly air conditioned in the area we sat. Home bound journey in overnight boat was excellent.
Carol
Condor Ferries
1 year ago
Thank you for sharing your experience with us and we are delighted that you enjoyed your return journey with us.
If there is any matter that you wish our customer relations team to look into for you, please contact them at: customer.relations@condorferries.co.uk. and they will be happy to respond to you.
Kind regards, Condor Ferries
Good seating and food / drinks. Kept up to date by text on departure times.
Carol
Condor Ferries
1 year ago
Thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed our service on your recent crossing, and we look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Outbound journey the loading and unloading wasn't too bad. Nor was the seating etc.
Inbound journey delayed boarding but not too bad, although the parking was appalling, the car at the side of us had
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry to hear of your experience.
Your feedback has been passed to our Customer Relations team who will look into this for you and respond directly in relation to your feedback.
Kind regards, Condor Ferries
I am in a wheelchair they are so helpful from Guernsey to pool then from pool to Guernsey
Carol
Condor Ferries
1 year ago
Thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed our service on your recent crossing, and we look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Loading and unloading was organised, professional and as quick as it could be. Onboard cleanliness was reasonably good but catering items were overpriced 6 GBP + for a hot dog?
Carol
Condor Ferries
1 year ago
Thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed our service on your recent crossing. We would like to assure you that we have studied your feedback and that the point you have made will be taken on board and used as an opportunity to improve our service for the future.
Kind regards, Condor Ferries
The ferry was very comfortable. The food was good and had plenty of variety. The prices in the duty free were good. The staff were really helpful. We travelled on a Sunday the cafe was closed at th
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Carol
Condor Ferries
1 year ago
Thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed our service on your recent crossing, and we look forward to welcoming you back in the near future.
Kind regards, Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
