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Condor Ferries Reviews | Customer Service Reviews for https://www.feefo.com/reviews/condor-ferries | Feefo

Displaying all 3,853 reviews

Trusted Customer

1 year ago

Date of purchase: 16/08/2022

They honoured the bookings / refund from Covid even though it is several years later. Great service and definately recomend them

Carol

Condor Ferries

1 year ago

Thank you for sharing your positive experience with us. We do hope that we will be welcoming you back onboard in the near future. Kind regards, Condor Ferries

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Mr Jaques

Poole

1 year ago

Date of purchase: 17/06/2022

What Mr Jaques said about Condor Ferries:

By arriiving at destinations somewhat close to the advertised time and leaving port at the advertised time.

Carol

Condor Ferries

1 year ago

Thank you for sharing your feedback with us and for sharing your experience. We are sorry to hear of this. If you wish to contact us directly to discuss this matter further please feel free to email us on customer.relations@condorferries.co.uk and we will look into any specific sailings for you. Kind regards Condor Ferries

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Mrs Ison

1 year ago

Date of purchase: 13/08/2022

What Mrs Ison said about Condor Ferries:

Overall, a smooth crossing BUT the catering provision at Poole and St Helier both ends were very poorly stocked even though in both instances we arrived well before our departure time. In both instanc

...

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Carol

Condor Ferries

1 year ago

Thank you for sharing your feedback with us and for sharing your experience. We are sorry to hear of this. If you wish to contact us directly to discuss any matter further please feel free to email us at customer.relations@condorferries.co.uk and we will look into any specific issues for you. Kind regards Condor Ferries

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Trusted Customer

1 year ago

Date of purchase: 02/09/2022

The service provided was very good and efficient . Couldn't ask for any more.

Carol

Condor Ferries

1 year ago

Thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed our service on your recent crossing, and we look forward to welcoming you back in the near future. Kind regards, Condor Ferries

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Trusted Customer

1 year ago

Date of purchase: 10/06/2022

I couldn’t go to jersey and you can’t even give me my money back.I haven’t got any money to feed my self

Carol

Condor Ferries

1 year ago

Thank you for sharing your feedback with us and we are sorry to hear of this. If you wish to contact us directly to discuss the matter further please feel free to email us at customer.relations@condorferries.co.uk and we will look into any specific sailings for you. We look forward to welcoming you back on board in the near future. Kind regards, Condor Ferries

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Mr Rogers

Cranleigh

1 year ago

Date of purchase: 10/09/2022

What Mr Rogers said about Condor Ferries:

Outward journey was good, staff friendly and good service, return journey very delayed, due to loading vehicles, once onboard in club class , poor service for refreshments and lack of food, also furth

...

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Carol

Condor Ferries

1 year ago

Thank you for sharing your feedback with us and we are sorry that you feel this way. We are sorry that you were inconvenienced and if you would like to contact our customer relations team at customer.relations@condorferries.co.uk with the details of your sailing they will be able to look into this for you in regards your particular crossing. Kind regards Condor Ferries

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Baxendale

1 year ago

Date of purchase: 19/06/2022

What Baxendale said about Condor Ferries:

The service was good, every member of staff was polite and helpful, great trips

Carol

Condor Ferries

1 year ago

Thank you for sharing your positive experience with us and we are delighted that you enjoyed our service onboard and your journey with us. We do look forward to welcoming you back onboard in the near future. Kind regards, Condor Ferries

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Mrs Walton

1 year ago

Date of purchase: 12/08/2022

What Mrs Walton said about Condor Ferries:

Condor is poor at providing infomration and facilities to passengers when there is a delay. Our vessel was delayed on the outward journey but we were not informed of this when we checked in. No announ

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Carol

Condor Ferries

1 year ago

Thank you for sharing your feedback with us and we are sorry to hear of your experience. When our services are disrupted, we endeavour to contact all affected passengers by SMS and email, or at Port for checked in passengers, so that our passengers are aware. If you wish to contact us directly to discuss the matter further please feel free to email us at customer.relations@condorferries.co.uk and we will look into any specific sailings for you. We look forward to welcoming you back on board in the near future. Kind regards, Condor Ferries

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Mr Betts

Enfield , London

1 year ago

Date of purchase: 13/08/2022

What Mr Betts said about Condor Ferries:

Generally good trip with reasonable time for disembarkation. Four hours to Jersey is good.

Carol

Condor Ferries

1 year ago

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Mr Penny

Elmsett,Ipswich

1 year ago

Date of purchase: 18/06/2022

What Mr Penny said about Condor Ferries:

On time with good service on both outbound and inbound service.

Carol

Condor Ferries

1 year ago

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About Condor Ferries

Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.

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01202 207207

Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom

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