Merchant Logo

Condor Ferries Reviews

Rated
Excellent
Service
4.3
/5

5

4

3

2

1

630

435

106

41

39

1,251

ratings over the past year

Displaying all 3,856 reviews
MT
Mr Thomas
1 year ago
Date of purchase: 16/07/2022
What Mr Thomas said about Condor Ferries:
by not getting at three in the morning
Merchant Logo
Carol
Condor Ferries
1 year ago
Thank you for your feedback and we are sorry to hear of this. If there is any matter that you wish our customer relations team to look into for you, please contact them at: customer.relations@condorferries.co.uk. and they will be happy to respond to you.
Trusted Customer
1 year ago
Date of purchase: 22/07/2022
Traveled with Condor many times from the mainland down to Channel Islands & St Malo for many holidays always been a good experience
Merchant Logo
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future. Kind regards, Condor Ferries
MK
Mrs King
Jersey
1 year ago
Date of purchase: 08/08/2022
What Mrs King said about Condor Ferries:
Had a really good experience. Nice staff and organised
Merchant Logo
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future. Kind regards, Condor Ferries
ME
Mrs Le Breton-Edis
1 year ago
Date of purchase: 30/07/2022
What Mrs Le Breton-Edis said about Condor Ferries:
Very slow as one engine not working tried to keep us up to date - gave us a hot food voucher very well received. On way back toilets could t work for a bit
Merchant Logo
Carol
Condor Ferries
1 year ago
Thank you for sharing your experience with us and we are sorry that you had this inconvenience. If there is any matter that you wish our customer relations team to look into for you, please contact them at: customer.relations@condorferries.co.uk. and they will be happy to respond to you. Kind regards Condor Ferries
MA
Mr Ahrens
1 year ago
Date of purchase: 05/09/2022
What Mr Ahrens said about Condor Ferries:
Einchecken, Einschiffen und die Fahrt an sich verliefen unkompliziert. Einzig das online buchen von Autos mit Anhänger müsste einfacher werden. Bei der Fahrt mit dem Katamaran ggf. bei Anhängern Hilfe
...
Read all
Merchant Logo
Carol
Condor Ferries
1 year ago
Vielen Dank, dass Sie Ihr Feedback mit uns geteilt haben und dass Sie Ihre Reiseerfahrungen mit uns geteilt haben. Wir freuen uns, von Ihnen zu hören und möchten Ihnen versichern, dass wir Ihr Feedback geprüft haben und dass die von Ihnen geteilten Erfahrungen berücksichtigt und als Gelegenheit genutzt werden, unsere Dienstleistungen für die Zukunft zu verbessern. Mit freundlichen Grüßen Condor-Fähren
MW
Mr Williams
Fleetwood, Lancashire
1 year ago
Date of purchase: 14/07/2022
What Mr Williams said about Condor Ferries:
Purchasing tickets was straight forward and on-board customer care / comfort provided a good start to our holiday. Tickets are expensive and arrival times in the UK are hideous (close to midnight) if
...
Read all
Merchant Logo
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and for sharing your experience when travelling with us. We are happy to hear from you and would like to assure you that we have studied your feedback and that the experience that you have shared will be taken on board and used as an opportunity to improve our services for the future. Kind regards Condor Ferries
RO
Rob
Gloucestershire
1 year ago
Date of purchase: 10/06/2022
What Rob said about Condor Ferries:
We travel quite regularly with Condor and rarely, if at all, have any issues. Always punctual, courteous and helpful staff and we love travelling on the Liberation. On this visit we took my 80-year-ol
...
Read all
Merchant Logo
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future. Kind regards, Condor Ferries
Trusted Customer
1 year ago
Date of purchase: 07/08/2022
Disappointed that we had to share our pre-booked family table for 4 hour return journey home with a stranger; couldn’t relax properly / play games etc, felt too awkward. There were other more appropr
...
Read all
Merchant Logo
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry that you had this experience when travelling with us. Our cabin managers would have been able to assist onboard with any seating issues. Seating in the Horizon lunge would have automatically allocated and free seats would have been chosen, however we are sorry that this spoiled the enjoyment of your crossing with us. Thank you again for your feedback and we look forward to welcoming you back on board in the near future. Kind regards Condor Ferries
Trusted Customer
1 year ago
Date of purchase: 23/07/2022
We travelled to Guernsey so had no choice but to use condor. 7 hour crossing turned out to take 8 hours and kids were extremely bored. We both were as well but no cabins available. Book early and get
...
Read all
Merchant Logo
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future. Kind regards, Condor Ferries
Trusted Customer
1 year ago
Date of purchase: 26/06/2022
ferry times are ridiculous dont know why they changed them some days there isnt any running ferry very late meaning we didnt arrive at poole til 3 am after having to hang around all day after leaving
...
Read all
Merchant Logo
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry that you had this experience when travelling with us. Your feedback has been passed to our customer relations department who will look into the points that you have raised and will respond to you directly. Thank you again for your feedback and we look forward to welcoming you back on board in the near future. Kind regards Condor Ferries
About Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
Read all
Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom
Why trust Feefo reviews?

About Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.