We travelled to Guernsey so had no choice but to use condor. 7 hour crossing turned out to take 8 hours and kids were extremely bored. We both were as well but no cabins available. Book early and get
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
ferry times are ridiculous dont know why they changed them some days there isnt any running ferry very late meaning we didnt arrive at poole til 3 am after having to hang around all day after leaving
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry that you had this experience when travelling with us.
Your feedback has been passed to our customer relations department who will look into the points that you have raised and will respond to you directly.
Thank you again for your feedback and we look forward to welcoming you back on board in the near future.
Kind regards
Condor Ferries
Very helpful, as I need 'Assisted Boarding', helpful finding a seat on the passenger deck and in the Duty Free shop.
Pity about the delays!
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
We had great service an all stages of our journey. Boarding and Disembarking was well choreographed. Onboard services and facilities were all very good. At every stage in our journey we found the staf
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
- Please bring back reserved seating/seat numbers. As one of the last cars onto the ferry, it was very hard to find a free seat on the boat. Everyone had "bagged" seats early and left their bags on se
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Carol
Condor Ferries
1 year ago
Thank you for taking the time to share your feedback with us and we are sorry to hear that you did not enjoy your crossing with us.
Our unallocated seat allocations onboard the High-Speed craft has proven to be very popular with our passengers, however we do thank you for your feedback and this will be forwarded onto the relevant department for their information and consideration for the future.
Kind regards, Condor Ferries
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
No incentive to use my time to give feedback. Why don't you have a prize draw?
Carol
Condor Ferries
1 year ago
Thank you for your posting.
We always welcome feedback from our customers and this helps us understand where we are performing well and areas, that we can improve to provide the best possible service to our customers. We are constantly reviewing the services and facilities that we offer to our customers as we endeavour to ensure that all aspects of our sailings are maintained to the same high standards.
Thank you for your time and we look forward to welcoming you back on board in the near future.
Kind regards, Condor Ferries
A pleasant, trouble-free journey both ways. The food on board was decent and surprisingly reasonable. My one gripe was the televisions that were on everwhere.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Nothing too much trouble .1st time travelling alone since my husband passed.I was very apprehensive .There was no need to worry everyone was very helpful.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Very good website, easy to arrange the crossing. I am a blue badge holder and need a wide gap to exit the car, disabled access is very well organised. Staff on board were very helpful too. Reasonable
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
