Could service all round. We always travel Condor and the staff are always helpful and pleasant
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Technical issues had a large impact on our return journey these fast ferries are complicated vessels and things go wrong by far the most frustrating issue was not the breakdown but the lack of communi
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and for sharing your experience when travelling with us.
We are happy to hear from you and would like to assure you that we have studied your feedback and that the experience that you have shared will be taken on board and used as an opportunity to improve our services for the future.
We apologise for the inconvenience to your crossing.
Kind regards
Condor Ferries
Lovely, comfortable ships, very helpful and friendly staff, I was made to feel feel as if I was the most important passenger on board.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Available food was poor quality and limited choice. Seating was very limited and not comfortable
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry to hear of this.
If you wish to contact us directly to discuss the matter further please feel free to email us at customer.relations@condorferries.co.uk and we will look into any specific sailings for you.
We look forward to welcoming you back on board in the near future.
Kind regards, Condor Ferries
Communication poor when sailing cancelled due to technical failure of the boat. I’m told they knew the boat had a mechanical issue mid afternoon we were not told until 9:30pm in a text message giving
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry that you feel this way.
Your feedback has been passed to our Customer Relations team who will look into this for you and respond directly in relation to your feedback.
Kind regards, Condor Ferries
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Excellent, staff were very helpful, ferry very clean, added bonus that we left early and arrived at out destination early.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
What Henry Keith Tucker said about Condor Ferries:
My wife had an enjoyable day out. Looking forward to travelling again. Would recommend to others
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
It was clean and good at getting the cars on and off . One thing i notice was on the service back to portsmouth the seats had numbers that was not easy to see so someone else was sitting in my seat bu
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Horrendous return journey! A trip that should have taken 3 hours took 7 !! Finally arrived home at 3.45 am - and had to be up at 7 am for work. Never again!
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry that you feel this way.
If you wish to contact us directly to discuss the matter further please feel free to email us at customer.relations@condorferries.co.uk and we can look into this further for you and your particular crossing.
Kind regards
Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
