On the whole we had a good experience, our problems are related to your loading process for people needing assistance. On the journey to Jersey we had a very long wait before the car was loaded. This
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us.
We would like to assure you that we have studied your feedback and that the experience that you have shared will be taken on board and used as an opportunity to improve our service for the future.
Thank you again for your feedback and we look forward to welcoming you back on board in the near future.
Kind regards
Condor Ferries
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
While the sailing was uneventful, the sailing times for Guernsey residents are a disgrace. We as an Island population rely on a service to connect us to the ‘Mainland’ but are treated with contempt b
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Carol
Condor Ferries
1 year ago
Thank you for taking the time to share your feedback with us.
We do our best to try and deliver a Schedule that will satisfy all our customers’ needs. As you can imagine, each destination and different customers' requirements often mean we cannot accommodate every person’s individual requirement. However, we do have many services that travel direct to the mainland from Guernsey.
We would like to assure you that we have studied your feedback and that the point that you have made will be taken on board and used as an opportunity to improve our services for the future.
Kind regards
Condor Ferries
Up to usual standard.
However Condor late in notifying delay so had already left home
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Brilliant service staff and Ferry, we upgraded ferry ticket for lunge setas and well worth it, easy 3 hour trip to Guernsey from Poole, Fast boarding both ways and staff great , took our dog and half
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Comfortable crosding, helpful and cheerful staff, adequate catering
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
HAD TO SIT BY THE INFOMATION DESK WHILST ON THE FERRY . IT NEEDS TO CHANGE IT`S NAME TO STAFF ROOM AND MOANING ROOM, WE SAW MORE STAFF HANGING AROUND THE INFORMATION AREA THAN THE FOOD AREA OR THE SHO
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us.
We would like to assure you that we have studied your feedback and that the experience that you have shared will be taken on board and used as an opportunity to improve our service for the future. Your feedback will also be sent to the Onboard services manager for their information.
Thank you again for your feedback and we look forward to welcoming you back on board in the near future.
Kind regards
Condor Ferries
I thought the Condor Ferry service to Jersey and back from Poole was first class and very efficient, I will definitely be going back to Jersey
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
well organised at the check in and well marshalled on the boarding and disembarking.
staff on board polite and efficient
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
