B on time. Bring back premier lounge seating on all boats
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and for sharing your experience when travelling with us.
We are happy to hear from you and would like to assure you that we have studied your feedback and that the experience that you have shared will be taken on board and used as an opportunity to improve our services for the future.
Kind regards
Condor Ferries
We booked a day trip to to Guernsey with Condor Ferries in the summer. Booking and check in was easy. The journey was good, staff were friendly and helpful. Would happily use Condor Ferries again.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
I was a foot passenger so I can't obviously speak for those taking their vehicle. Condor were on time. The vessel was clean. The staff were helpful and we arrived on time in comfort. Fast Cat ever
...
Read all
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Reasonably reliable service - food terrible, coffee not great. It would be a vast improvement if there was a better food offering (better quality sandwiches, fresh cakes) and a better coffee machine.
...
Read all
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and for sharing your experience when travelling with us.
We are happy to hear from you and would like to assure you that we have studied your feedback and that the points that you have raised and the experience that you have shared will be taken on board and used as an opportunity to improve our services for the future.
Kind regards
Condor Ferries
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Smooth fast service. Enjoyed seeing Guernsey and Jersey, although I think it would be good to have a regular service direct to St Malo and Cherbourg.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
I always travel on the clipper with my dog because I know it’s going to leave and arrive on time. Cabins are always nice and clean
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Booking very tricky,timetable hard to understand.
It was much more of a holiday when you used Weymouth Port,
which has a nearby Train Station.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry that you feel this way.
Our contact centre team are always happy to assist with any timetable enquiries that you may have and can be contacted at 0345 609 1026 or via our live chat at www.condorferries.co.uk
We do hope that you will consider us in your future travel plans.
Kind regards
Condor Ferries
A no fuss service, mostly running to time, with adequate refreshments, comfortable seats and clean facilities. Great staff too.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
We were disgusted with the time it
Took to cross,always been known as the fast cat ha never again and more expensive than an ordinary ferry that is hugely quicker.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry that you feel this way and had this experience on your recent crossings with us.
If you wish to contact us directly to discuss the matter further please feel free to email us on customer.relations@condorferries.co.uk and we can look into this further for you.
Kind regards
Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
