The service was very good, the ferry left on time and arrived at destination on time. The timetable needs to be reconsidered as the return journey was far too late. When you have to travel for a furth
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and for sharing your experience when travelling with us.
We are happy to hear from you and would like to assure you that we have studied your feedback and that the experience that you have shared will be taken on board and used as an opportunity to improve our services for the future.
Kind regards
Condor Ferries
Going over was a little choppy. Passengers sitting in their seats openly vomiting. Why did they think this was acceptable? She should’ve gone to the toilets.
On the way back we had lovely seats. Had
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and for sharing your experience when travelling with us.
We are happy to hear from you and would like to assure you that we have studied your feedback and that the experience that you have shared will be taken on board and used as an opportunity to improve our services for the future.
Kind regards
Condor Ferries
Club class brilliant on way out. We had table seats on return, too close together. Picked up infection from person sitting opposite who was obviously unwell. Asked to move to less packed area but staf
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and for sharing your experience when travelling with us.
We are happy to hear from you and would like to assure you that we have studied your feedback and that the experience that you have shared will be taken on board and used as an opportunity to improve our services for the future.
Kind regards
Condor Ferries
The trip was perfect.. no complaints
But trying to pay for our parking on return to Poole was very stressful.. as machines were not working and we could get assistance on phone
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Check in process was simple and easy, staff were great guiding you on and off. Ferry was clean and onboard ship Cafe well stocked with plenty of choice. Cabin on return was comfortable and breakfast w
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
We used Condor for the first time this year because the cost of car hire on the island has gone through the roof. We enjoyed the lounge option but would have liked to pay a fraction more for the optio
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and for sharing your experience when travelling with us.
We are happy to hear from you and would like to assure you that we have studied your feedback and that the experience that you have shared will be taken on board and used as an opportunity to improve our services for the future.
Kind regards
Condor Ferries
Kept me well informed re sailing times. We’re kind, considerate and helpful when I had to change my booking.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Take better care when directing traffic off boat .
As I scraped my Motorhome side on the Iron work.
Costing me over £4000 to repair.
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback and we are sorry that you feel this way.
Your feedback has been passed to our Customer Relations Team who will look into this for you and respond directly to you.
Kind regards
Condor Ferries
From the start, I didn't find them helpful. Very quick to charge amendment fees. They are also Very Un Dog Friendly for this day and age and they need to catch up with all the other ferry companies.
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Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are sorry that you had this experience when travelling with us.
Your feedback has been passed to our customer relations department who will look into the points that you have raised and will respond to you directly.
Thank you again for your feedback and we look forward to welcoming you back on board in the near future.
Kind regards
Condor Ferries
Service excellent never got to sale ferrys canceled due to wheather
Carol
Condor Ferries
1 year ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us, and we do look forward to welcoming you back onboard in the near future.
Kind regards, Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
