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Condor Ferries Reviews | Customer Service Reviews for https://www.feefo.com/reviews/condor-ferries | Feefo

Displaying all 3,894 reviews

Mrs Simpson

2 years ago

Date of purchase: 17/09/2021

What Mrs Simpson said about Condor Ferries:

Yes would go again but not while covid rules apply it was a complete shambles!!! Luckily there was one amazing lady who sorted it all out for us . Also not happy about my dogs being left in boot of c

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Carol

Condor Ferries

2 years ago

We understand the inconvenience and disappointment caused when travel plans are disrupted by Covid restrictions. With that said, I do see where we can make improvements from your feedback, we do listen and take on board our customers comments, Thank you for leaving a review,

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Trusted Customer

2 years ago

Date of purchase: 13/09/2021

So much easier way to travel in the these Covid times.

Carol

Condor Ferries

2 years ago

Thank you for the great review.

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Mr Morgan

2 years ago

Date of purchase: 17/09/2021

What Mr Morgan said about Condor Ferries:

Got us to Jersey and back. Poor or no information about the delay leaving pool on the 17th September

Carol

Condor Ferries

2 years ago

Thank you for sharing your feedback with us and we apologise for the late response to your posting. We would like to assure you that the point you have made will be taken on board and used as an opportunity to improve our service for the future.Kind regards, Condor Ferries

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Mr Rylatt

Guernsey

2 years ago

Date of purchase: 17/09/2021

What Mr Rylatt said about Condor Ferries:

Service was very good and it was nice to be able to travel again!

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Trusted Customer

2 years ago

Date of purchase: 17/09/2021

Good trip no prblems

Carol

Condor Ferries

2 years ago

Thank you for a great review.

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David Bird

Solihull

2 years ago

Date of purchase: 15/09/2021

What David Bird said about Condor Ferries:

Ferry was clean enough and staff friendly, we should have set off at 10am, however because they now have a pilot to leave / enter port the ferry was running late. We arrived in Jerssy 40 mins late

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Trusted Customer

2 years ago

Date of purchase: 17/09/2021

The pre-voyage communication was good. It was clear and easy to follow. One big issue, however, was all the literature up to the day before sailing (we were booked on the 14:35 to Jersey on 24th Septe

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Mrs Bourn

2 years ago

Date of purchase: 13/09/2021

What Mrs Bourn said about Condor Ferries:

Excellent experience.

Carol

Condor Ferries

2 years ago

Thank you for a great review

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Mr Sawyer

2 years ago

Date of purchase: 18/09/2021

What Mr Sawyer said about Condor Ferries:

I thought that the service was good and reasonably efficient, and staff were helpful. Any issues were probably not of Condor's making, particularly long delays at St Helier on arrival due to pcr testi

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Carol

Condor Ferries

2 years ago

Thank you for leaving a review and the kind comment about the staff

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Mr Lloyd

2 years ago

Date of purchase: 13/09/2021

What Mr Lloyd said about Condor Ferries:

General services were good but as with most ferry services the loading/ unloading process always seems unnecessarily lengthy and tedious. I am not sure who controls the Covid testing at St Helier, Con

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About Condor Ferries

Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.

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01202 207207

Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom

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