The service was good for our return trip between Jersey and UK.
My only issue is, going out we had a cabin which included breakfast. A vegetarian option is available and when I asked for this, it was
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Carol
Condor Ferries
6 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Boats were on time and crossings were smooth. The only negative was the amount of time it took to get the cars off and out the port when we arrived back in Guernsey.
Carol
Condor Ferries
6 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant department for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for the lovely review and letting us know everything was very good.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Fast efficient with good communication and service. Standard seats were fine and food was good.
Carol
Condor Ferries
5 days ago
Thank you so much for the lovely 5 Star review and letting us know of the good communication and service.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Absolutely terrible from booking to not being allowed to board as my vehcile was slighty over height.
The saff were rude and un helpful ...everyone makes mistakes but condor just lied about there bei
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Carol
Condor Ferries
5 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Very smooth and on time duty free very good.
The crew must stop putting Reserve on seats especially when the ship is full.
Carol
Condor Ferries
5 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant department for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
As far as getting to the channel islands go, it's this or flying, and if you're bringing a car then it's going to have to be the ferry. I'm always amazed by how quickly they get everything on and off
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Carol
Condor Ferries
5 days ago
Thank you for your feedback, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
What Jean Frederic Dubois said about Condor Ferries:
On time and confortable boat with a smooth sea. In fact from France going to Guernsey we don’t have choice for the company. The crew is helpful.
The safety control before taking place in the boat is
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Carol
Condor Ferries
12 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
