When I booked my return trip to the uk the booking process was nice and easy. Then a couple of hours later I got an email say that my departure time had changed. Which then required me to book an extr
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Carol
Condor Ferries
9 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Everything was excellent except the wait time while everyone was lined up was rather long.
Great food and drinks to purchase on board. Lovely views! Easy to book on lune
Carol
Condor Ferries
9 days ago
Thank you so much for the lovely review and to know that everything was excellent. I have passed on your feedback to the relevant department for their information.
I agree the views are so beautiful! We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
This trip was very good. I’m glad that you have started to provide dog friendly cabins.
We traveled on the Islander and my only criticism would be the amount of steps to get to the exercise area, they
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Carol
Condor Ferries
9 days ago
Thank you for taking the time to share your lovely feedback with us which I will pass on to the relevant department for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for the lovely 5 Star review and letting us know everything was smooth, easy and professional.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Everything is straightforward and customer friendly. If you’ve reason to deal customer service, there’s a human response and it’s an understanding experience. Helpful staff, streamline……………happy sai
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Carol
Condor Ferries
12 days ago
Thank you so much for your wonderful 5 Star review!
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
