We needed to change our return trip from St Malo to Guernsey at short notice. I used the Chat bot facility during out of office hours and was able to change my booking and receive confirmation of the
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Carol
Condor Ferries
14 days ago
Thank you for your 5 Star review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
The Ferries were all clean , check in and loading/unloading was straightforward with plenty of staff giving clear signals on the decks .
We went club class which is great value with plenty of seat sp
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Carol
Condor Ferries
14 days ago
Thank you so much for the lovely 5 Star review and letting us know you had a great trip to and from Jersey.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Good trip passed a hour or two , gutted on card payment only on board so missed out on duty free shopping .. will travel again
Carol
Condor Ferries
1 month ago
Thank you for your feedback which has been reviewed, your comments have been noted and passed on to the relevant teams for their information.
Kind regards
Karen
Customer Relations Consultant
Great ship out to GSY The Voyager but hated the ship back from GSY to JSY , I think it was called The Islander . Awful Club lounge , impersonal, no staff , so no welcome , no information given re res
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Carol
Condor Ferries
14 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
This was our first time using Condor Ferry (Liberator) from Poole to Guernsey return.
We were very impressed with the smooth transition from Poole harbor to boarding the ferry with our car, once onb
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Carol
Condor Ferries
8 days ago
Thank you so much for the lovely 5 Star review and letting us know everything was excellent.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for the lovely 5 Star review and letting us know everything was excellent.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
