This time around (return trip) the crossing was a bit choppy. My wife was sick not long having some lunch between St Malo & Guernsey. This is not the fault of Condor Ferries. There were too many child
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Carol
Condor Ferries
14 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
My return trip now requires a latest 5:15am check in and is three and a half hours long. “Operational reasons” you say, but why do you fail to explain what the problem is.
Carol
Condor Ferries
1 month ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and booking reference in relation to your complaint so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
On time ... but rather expensive and an hour wait standing in the whole till I could take the shuttle to get on board.
Carol
Condor Ferries
1 month ago
Thank you for taking the time to give us your feedback which I will pass on to the relevant department for their feedback.
Kind regards
Karen
Customer Relations Consultant
We took a day trip last week from Poole to Guernsey. We were fortunate to buy a ticket with a special offer they were running at the time. The ship is clean and well laid out. The staff are extremely
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Carol
Condor Ferries
14 days ago
Thank you for your lovely review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Very nice ferry, good, fresh range of food & drink. Comfortable reclining seat in the family lounge. Unfortunately there is nothing you can do about people snoring & I didn’t get any sleep because of
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Carol
Condor Ferries
14 days ago
Thank you for your review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Great service
Loading at St Peter Port was tricky with little information which was challenging due to another ferry that was delayed. Food a bit pricey.
Carol
Condor Ferries
14 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
