Very nice ferry, good, fresh range of food & drink. Comfortable reclining seat in the family lounge. Unfortunately there is nothing you can do about people snoring & I didn’t get any sleep because of
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Carol
Condor Ferries
14 days ago
Thank you for your review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Great service
Loading at St Peter Port was tricky with little information which was challenging due to another ferry that was delayed. Food a bit pricey.
Carol
Condor Ferries
14 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
From check through to boarding was efficient and staff very friendly and polite.
Staff on board could not have been more helpful,hence a very pleasant journey.
In my experience I have always been in
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Carol
Condor Ferries
14 days ago
Thank you so much for the lovely 5 Star review and letting us know of the good, helpful and friendly staff.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Staff were mostly helpful, genuine and friendly.
Created a bit of confusion as we turned up as foot passengers with a dog.
Think you need to clarify the procedure with staff/port and customers.
Carol
Condor Ferries
11 days ago
Thank you for your review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
It is the only provider so I have no choice when travelling to UK or France.
Whilst they have stopped allocated seating, the staff make no effort to control noisy children running 20 metres or so in t
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Carol
Condor Ferries
11 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
CONDOR is of greatest help. Last year we had to cancel our sailing and could amend this a few times till this August. During our stay on Jersey we had to change our sailing date because of family matt
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Carol
Condor Ferries
11 days ago
Thank you for your 5 Star review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Having a direct service from St Peter Port to St Malo, and back, is wonderful and much appreciated by us two oldies. Staff are so helpful and today a staff member from the shop carried my purchases to
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Carol
Condor Ferries
11 days ago
Thank you so much for the lovely review and letting us know of the good service and helpful staff.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Too much time spent waiting at the dock in Portsmouth and St Helier. Please get car passengers on earlier. The quality and standard of Islander and Clipper superior cabins are very different. Even tho
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Carol
Condor Ferries
11 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
