Having a direct service from St Peter Port to St Malo, and back, is wonderful and much appreciated by us two oldies. Staff are so helpful and today a staff member from the shop carried my purchases to
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Carol
Condor Ferries
12 days ago
Thank you so much for the lovely review and letting us know of the good service and helpful staff.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Too much time spent waiting at the dock in Portsmouth and St Helier. Please get car passengers on earlier. The quality and standard of Islander and Clipper superior cabins are very different. Even tho
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Carol
Condor Ferries
12 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
It was an extremely good crossing with such friendly staff throughout the whole experience. The only thing I would say is that the breakfast was very disappointing. We would rather pay more for qualit
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Carol
Condor Ferries
12 days ago
Thank you for taking the time to share your lovely review with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Seating options on the slow ferry very limited (restricted to eating area) unless pay for a Club seat or room. Duty free selection limited.
Otherwise a comfortable journey and good service.
Carol
Condor Ferries
12 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
On time and helpful staff when we needed to make changes. Only issue was the customs delay which is not Condor's fault of course, thanks for nothing Brexit....
Carol
Condor Ferries
14 days ago
Thank you for your 5 Star review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
It was fine staff etc the only problem was getting down to Ferry Terminal that Monday 5th August from Oxford to be told its not running so we had to go back home only for return journe
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Carol
Condor Ferries
14 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
We Hadd a 3 hour delay and was not informed, which meant sitting in the car at the port
Carol
Condor Ferries
14 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
