It was fine staff etc the only problem was getting down to Ferry Terminal that Monday 5th August from Oxford to be told its not running so we had to go back home only for return journe
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Carol
Condor Ferries
14 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
We Hadd a 3 hour delay and was not informed, which meant sitting in the car at the port
Carol
Condor Ferries
14 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Thank you for taking the time to share your feedback with us which I will pass on to the relevant department for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Return from Jersey was cancelled due to tech fault. Condor did nothing to advise how we should arrange another night's stay, they only apologised for inconvenience and left us to it.
Carol
Condor Ferries
7 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
People were nice and smiling, the boat goes fast, sits are confortable, it's perfect!
Carol
Condor Ferries
14 days ago
Thank you so much for the lovely 5 Star review and letting us know everything was perfect.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for the lovely review and letting us know everything was very easy and that the staff were very helpful.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
