Easy to book online, good value for money. Ferry was clean and well organised. Very good overall experience
Carol
Condor Ferries
12 days ago
Thank you so much for the lovely review and letting us know you had a very good overall experience.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Staff in on check in desk were very helpful. As the boats were busy I need to upgrade both ways on our trip as my daughter doesn’t like loud or crowded places. Club class’s on both boats were good we
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Carol
Condor Ferries
12 days ago
Thank you so much for the lovely review.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Goed en duodelijk geregeld .
De snacks aanboord zijn matig tot slecht
En letop op telefoon kosten aanboord gaat u telefoon aan het netwerk van schip koppelen met roraming aan dan kost 3mb data gelijk
Thank you for your review, I am glad that you had a very good sailing and we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
The sailings were good, the facilities on the ferry were really good the only thing that lets them down is the fact that our sailing times were changed twice and the ferry was over an hour late on our
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Carol
Condor Ferries
12 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Delayed yet again. Staff know we have no choice other than Condor and speak to us with that in mind. The call centre info was out of date, three cars in our group didn’t get a txt saying the ferry was
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Carol
Condor Ferries
12 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Staff were very attentive to my elderly father and ensured he was taken to and from the ship in a wheelchair.
Carol
Condor Ferries
12 days ago
Thank you so much for taking the time to give us your feedback on your experience travelling with Condor Ferries.
We very much look forward to you travelling with us again and if there’s anything else we can do in the future to make your travel any easier for you, do let us know.
Kind regards
Karen
Customer Relations Consultant
All was okay, food menu needs a shake-up, because there are those of us
can only eat white meat/fish.
Cabin suite was excellent value for money great night's sleep, pity it is too
costly to contem
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Carol
Condor Ferries
15 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
generally very good but foot passangers had a long walk to embark on ferry and also a long wait before being allowed to leave the ferry. otherwise the crew were very helpful and provided an accessibi
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Carol
Condor Ferries
17 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
