We were delayed by 24 hours o our last trip but Condor did put us on the next available one without any cost.
The trip was good and the staff very helpful and pleasant as always. We were travelling
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Carol
Condor Ferries
17 days ago
Thank you for your lovely 5 Star feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Embarkation at Poole was very poor. We were crammed on the vessel so tightly I couldn't get out the car - my car is two doored therefore they are very wide doors. The steward was rude to my husband
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Carol
Condor Ferries
17 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for the lovely 5 Star review and everything was excellent.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
The short trip from St Helier to St Malo was pleasant. The fast ferry left on time and the crossing was smooth. It was a busy boat but embarking and leaving the ship was efficient and the staff were h
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Carol
Condor Ferries
17 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Our sailing time changed 4 times with the first change being of 6 hours.
The ferries are tightly packed and though the food served is reasonable there's no restaurant seating area as such. Seating is
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Carol
Condor Ferries
17 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Understandably weather conditions are out of Condors control that effect sailings, but advanced notification could be forewarned . However, the frequent technical issues are concerning with frequent
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Carol
Condor Ferries
15 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
