Ferry was late both directions. Should have a system for letting parents with children on and off first. Food overpriced and rubbish.
Carol
Condor Ferries
15 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
My trip was straight forward and enjoyable.
Thank you.
Carol
Condor Ferries
15 days ago
Thank you so much for the lovely 5 Star review and pleased that everything was straight forward and enjoyable.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Good evening,
On Thursday 25th July, I paid a lot of money for a two-person trip (planned on 1st August). On Friday, I realized I had paid for traveling with a car. So I decided to phone Condor up a
...
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Carol
Condor Ferries
15 days ago
Thank you for your feedback. I am sorry to hear of your experience. I will pass this on to Customer Relations, who will contact you directly.
Kind regards
Karen
Customer Relations Consultant
Thank you for taking the time to share your lovely feedback with us. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for the lovely 5 Star review and letting us know everything was excellent.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Trip was smooth as was the sea state. Now nearly £100 return for a 90 minute journey. Staff are amazing but food and drink expensive
Carol
Condor Ferries
15 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for the lovely 5 Star review and pleased that everything was excellent.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Constant breakdowns, late arrivals and departures.
Time to get a grip, very poor service and no competition !
Carol
Condor Ferries
15 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
What Stuart Charles Boatfield said about Condor Ferries:
Trip to Jersey Club Class on clipper was very pleasant, on board crew very attentive and helpful. Comfortable trip.
Return trip on islander with cabin was far more hectic but still a good experience.
...
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Carol
Condor Ferries
15 days ago
Thank you for taking the time to share your lovely feedback with us and I am glad you had a pleasant journey. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Booked Poole to Cherbourg return direct but plans then disrupted when Condor changed our booking with outward leg now Poole - Guernsey - St. Malo now leaving us with an extra hour journey to our hotel
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Carol
Condor Ferries
17 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
