Booked a day trip to Guernsey, taking our bikes too. My friend was feeling unwell before embarkation, and contemplating getting off, we spoke to the steward and they were very kind and empathetic.
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Carol
Condor Ferries
17 days ago
Thank you so much for the lovely 5 Star review, we
look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Was not very happy with being cancelled but once on board boat a day later the service was excellent. Any fault I do find way too many vehicles aboard. I didn’t report it but I had three small scratch
I would only use the service from Portsmouth to Guernsey as its more reliable, as it sails in more adverse weather conditions,
We used a pet friendly cabin which was great on the over night service as
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Carol
Condor Ferries
17 days ago
Thank you for your review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Too long waiting on the dock at Portsmouth without updates.Club lounge was very good.
Carol
Condor Ferries
17 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
i thought everything thing was great , the only thing was no toilet paper in one of toilets and that was when we first got on .
Carol
Condor Ferries
17 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
We were left behind at Guernsey over confusion on check-in. We were probably 2-3 mins late to the 40 min cut off but were denied boarding with about 30 others. There would have been no problem letti
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Carol
Condor Ferries
15 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
