Thank you so much for the lovely 5 Star review and to hear that everything was great and on time.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
What Clifford Edgecombe said about Condor Ferries:
We have completed three ferry journeys. Guernsey/Jersey, Jersey St Malo and St Malo Guernsey. All on time and comfortable. Hopefully you will renew the contract next year.
Carol
Condor Ferries
15 days ago
Thank you for your 5 Star review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Good service but issues with reliability and delays on our four trips. One had to be moved forward because of engine problems and two were running late. Weather conditions were good but it was peak se
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Carol
Condor Ferries
15 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Good experience both ways 7hr crossing with a dog in a van we were a bit concerned how it would go but being allowed to get the dog out for a small walk around the car deck was a great help... staff
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Carol
Condor Ferries
15 days ago
Thank you for your 5 Star review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Service and vessel ok. Recent price increase for food and drink cannot be justified. £6.10 fr a can of beer (no duty) cannot be justified - previous price in June 2024 was £4.80.
Carol
Condor Ferries
15 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant department for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Return journey was delayed by an hour and then when we arrived back in Jersey passport control took about an hour to get through. It would be good to be more efficient. Thanks
Carol
Condor Ferries
15 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Great trip on my motorcycle to St Malo, efficient as always.
Carol
Condor Ferries
15 days ago
Thank you for taking the time to share your lovely 5 Star review with us. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
The service and staff are fabulous unfortunately the seating on the liberation was very dirty and the recliner seats did not work they were permanentlyreclined.Also the trays on backs of chairs where
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Carol
Condor Ferries
15 days ago
Thank you for taking the time to share your lovely feedback with us about the great service and fabulous staff. I will pass on the other feedback to the relevant teams for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Food bar not good for health.
Tout le long du trajet aller-retour il n'y avait rien de bon pour la santé à manger.
J'ai pu acheter sur le retour une salade de fruit avec des morceaux melons mais ce
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
