The service and staff are fabulous unfortunately the seating on the liberation was very dirty and the recliner seats did not work they were permanentlyreclined.Also the trays on backs of chairs where
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Carol
Condor Ferries
16 days ago
Thank you for taking the time to share your lovely feedback with us about the great service and fabulous staff. I will pass on the other feedback to the relevant teams for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Food bar not good for health.
Tout le long du trajet aller-retour il n'y avait rien de bon pour la santé à manger.
J'ai pu acheter sur le retour une salade de fruit avec des morceaux melons mais ce
I traveled on the ferry from st malo to jersey , I have no understanding of why you allow people to drink so much buying from the shop and then drink from the bottle and I mean from the bottle (wine )
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Carol
Condor Ferries
17 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Despite the amended (twice and earlier each amendment) start time, the whole process from arrival and booking I. To boarding and disembarkment was slick. There is an art to parking 100a of cars on a f
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Carol
Condor Ferries
17 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
On time.
But holding area to board with cars is completely inadequate in Guernsey
Carol
Condor Ferries
17 days ago
Thank you so much for taking the time to give us your feedback on your experience with Condor Ferries. I will pass your comment on to the relevant department for their information and we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for the lovely 5 Star review and delighted it was an awesome experience. I agree the views are so beautiful!
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Very efficient service from booking, arriving at check in and so forth. Friendly and helpful staff. Feel like your holiday has started from the moment you arrive at Poole. Would highly recommend the f
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Carol
Condor Ferries
17 days ago
Thank you so much for the lovely 5 Star review and letting us know everything was great.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Good service. Punctual despite very busy. Staff friendly.
Carol
Condor Ferries
17 days ago
Thank you so much for the lovely review and glad to hear everything was good.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
