5 stars is based on the service element as per wording.
Service is always excellent and the travel so much more pleasant than flying.
No hot food other than bacon rolls on a 19:30 sailing was poor
...
Read all
Carol
Condor Ferries
16 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Continously changing departure/arrival times with absolutely no consideration for passengers financial changes.
Your boats are unreliable.
You are too expensive
The only good thing is your staff, w
...
Read all
Carol
Condor Ferries
16 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
As nearly always my return trips on the Voyager Guernsey/St Malo route were both amazing. Left a few minutes on each, even though Condor had, had to wait to board us in St Malo due to a medical issue
...
Read all
Carol
Condor Ferries
16 days ago
Thank you for your review and we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Appalling. 4 minutes late (because of Guernsey traffic diversions)and not only do they refuse to allow travel- despite the fact the boat had not yet arrived and they were still checking other people i
...
Read all
Carol
Condor Ferries
16 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference, so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
The journey itself was fine, but it failed to operate on schedule despite fine weather, calm seas and no technical problems. Further, whilst we received a perfunctory apology, no explanation was given
...
Read all
Carol
Condor Ferries
16 days ago
Thank you so much for taking the time to give us your feedback on your experience with Condor Ferries. I will pass your comment on to the relevant department for their information and we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for your review and that everything was perfect.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Two trips so far. Poole to Jersey all good. Jersey to Guernesey delayed. Good to get text update. Difficult when later than planned to Guersey and had to cycle across the island in the dark and find o
...
Read all
Carol
Condor Ferries
16 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us again soon.
Kind regards
Karen
Customer Relations Consultant
What Panagiotis Pagkalis said about Condor Ferries:
It takes too long
Carol
Condor Ferries
16 days ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant department for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
