Why ask us to print off the boarding QR code toe sent via email for our trip to France from jersey to then be not told you needed to que up at the desk to get a small boarding card to que up again to
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Carol
Condor Ferries
25 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and booking reference so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Oh dear, we have been using Condor Ferries for many years now to travel on the Condor Liberation between Jersey and Poole. Now, for the past few years we decided to pay the extra and go Club Class. Th
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Carol
Condor Ferries
25 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Condor ferries were very helpful to me during my trips from jersey to Gurensey and to France on day trips as I had a mobility scooter the staff stayed with me every step of the way explaining where I
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Carol
Condor Ferries
25 days ago
Thank you so much for taking the time to give us your feedback on your experience travelling with Condor Ferries.
I will pass on your lovely feedback to the relevant department.
We very much look forward to you travelling with us again and if there’s anything else we can do in the future to make your travel any easier for you, do let us know.
Kind regards
Karen
Customer Relations Consultant
We enjoyed the trip over on your new ship the Islander. This was the first time on the ship after traveling for many years on the Clipper.
I would have no hesitation in recommending traveling with Co
Bad - the Friday overnight boat was delayed due to fairground equipment needing unloading, you knew this months in advance, leave the UK earlier!
We had a 10 year old who was shattered as it is leavin
Absolutely great, no troubles with booking, amending or sailing. Even with a slight delay it’s great to have the message to let us know! Will be booking again soon for our next holiday.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
