Had issues on return journey, had to arrive 1 hour earlier which was a ball ache, meant getting up even earlier, but gave good notification.hence 3 stars
The ferry didn’t sink, so apart from the resc
...
Read all
Carol
Condor Ferries
24 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
What Anna-Marie Videgrain said about Condor Ferries:
Everything went smoothly from start to finish excellent service
Carol
Condor Ferries
24 days ago
Thank you so much for the lovely 5 Star review and everything was excellent.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Didn't get told our boat was leaving guernsey 2 days early and I was in the condor office on that day at 12pm it was only on the Friday when I hadn't heard anything from them that I did live chat the
...
Read all
Carol
Condor Ferries
24 days ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
The trip itself was ok but as usual (almost every trip over the last 10 years) there is a call sometime during your holiday saying there is a change of plan (to suit Condor) and this means hassle, str
...
Read all
Carol
Condor Ferries
24 days ago
Thank you for your feedback. I am sorry to hear of your experience. If you would like to contact us at customer.relations@condorferries.co.uk with your booking reference, we can investigate this further for you.
Kind regards
Karen
Customer Relations Consultant
The service was very good , if anything more staff in the food area but understand everyone has lack of staff at the moment
Cabins might need change of new bedding although kept with clean linen , du
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
