It was good - boat was clean, staff are pleasant to be around and it was on time.
Things which could be improved upon:
1) if I have the Condor app with a boarding card you should really be clear th
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Carol
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
I’ve been very lucky when travelling on condor with the weather over the years. We have always been very happy with the service we get from the staff ( a shame about some of your customers!!!! But sup
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Carol
Condor Ferries
1 month ago
Thank you for your lovely 5 Star review and we look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
The trip was great, all on time and very good value. The only problem was with customs in Saint Malo as the ferry was completely full and they did not have enough staff. It took approximately one hour
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Carol
Condor Ferries
1 month ago
Thank you for your lovely 5 Star review. Your feedback has been reviewed and your comments noted and have been passed to the relevant teams for their information.
Kind regards
Karen
Customer Relations Consultant
We sailed on the Condor Liberation which was a lovely vessel providing hot food, drink and duty free.
Carol
Condor Ferries
1 month ago
Thank you for your lovely review I am pleased that you had a pleasant journey. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
We use Condor three/four times a year to visit family in both Jersey and Gernsey, the only problem we have is booking our motorhome on sometimes we can go from Poole but other times it’s Portsmouth as
First return was cancelled all together to to mechanical problems, was offered next ferry Jersey-Guernsey but it was 3 days later and no use. Returned Jersey -St Malo instead and postponed Guernsey vi
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Carol
Condor Ferries
1 month ago
Thank you for your feedback. I am sorry to hear that there was a delay in your sailing. If you would like to contact us at customer.relations@condorferries.co.uk we can investigate this further for you.
Kind regards
Karen
Customer Relations Consultant
What Christopher Probert said about Condor Ferries:
A last-minute day trip from France to Jersey was easily arranged - surprising, given the time of year.
The ferry was fast and modern, though I would have preferred more access to outside space given
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Carol
Condor Ferries
1 month ago
Thank you for your lovely review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
great service and loved overnight cabin - staff all very helpful
Carol
Condor Ferries
1 month ago
Thank you so much for the lovely 5 Star review and everything was great.
We look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
