Thank you for taking the time to share your feedback with us and we look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
No departure facilities in St Malo.
Boat overcrowded - difficult to get back into car.
Coffee poor quality
No choice🤷
Carol
Condor Ferries
1 month ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and your booking reference so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Been using Condor for over 20 years now, never had any issues. Always on time, friendly and helpful staff.
Great prices on the duty free shop and food from the bar or restaurant been faultless.
Carol
Condor Ferries
1 month ago
Thank you so much for the lovely 5 Star review .
We look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
I prefer the proper ship trip from Portsmouth. I drive through the night to get there, take a cabin and can sleep.
Coming back the night crossing allows time, in an en-suite cabin, to sleep and have b
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Carol
Condor Ferries
24 days ago
Thank you for your 5 Star review, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
The trip was on time and arrived in Guernsey from St Malo on time
The coffee on board was all ok and we managed to relax for the crossing
The trip was wearth the cost because we have a cottage in ce
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Carol
Condor Ferries
24 days ago
Thank you so much for your wonderful 5 Star review!
Kind regards
Karen
Customer Relations Consultant
Staff not all welcoming, at checkin did not realise we had to there by -40, arrived -30 without baggage and with bording card by very unwelcoming staff, everyone else was fine, there were passengers a
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Carol
Condor Ferries
1 month ago
Thank you for taking the time to give us your feedback and I am sorry to hear of your experience, which I will pass on to the relevant department for their information.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
