Unfortunately this time the boat was not clean, toilets were smelly and the seats were uncomfortable
Carol
Condor Ferries
1 month ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with your booking reference so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
Unfortunately, our return crossing was cancelled due to engine problems, meaning we had to find overnight accommodation as our holiday accommodation was not available for another night. This caused an
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Carol
Condor Ferries
1 month ago
Thank you for your feedback. I am sorry to hear that that your sailing was cancelled. If you would like to contact us at customer.relations@condorferries.co.uk with your booking reference number we can investigate this further for you.
Kind regards
Karen
Customer Relations Consultant
Disappointed that travel schedule was changed after booking which meant we had to have an overnight stay in St Malo on the return leg.
Carol
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant department for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
