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Condor Ferries Reviews

Rated
Excellent
Service
4.3
/5

5

4

3

2

1

639

438

106

41

39

1,263

ratings over the past year

Displaying all 3,867 reviews
Trusted Customer
1 month ago
Date of purchase: 12/07/2024
It was a great experience. As it was very quick and convenient way back home to Guernsey as I am an islander but now living in the UK. Staff were help full .and will use again.
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Carol
Condor Ferries
1 month ago
Thank you so much for the lovely review and w e look forward to welcoming you back very soon. Kind regards Karen Customer Relations Consultant
Trusted Customer
1 month ago
Date of purchase: 11/07/2024
My aunt cant walk very well and i thought the service on and off the ship was excellant taking us with a car to the termiaml was very good , your condor staff are very good and calm. Hope you keep it
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Carol
Condor Ferries
1 month ago
Thank you for your lovely comments. We are delighted to receive your 5 Star feedback. There are many ways to keep in touch with Condor Ferries and are always here to help. Always feel free to call on 0345 609 1024 and a member of our Contact Centre will always be happy to assist. We look forward to you travelling again with us soon. Kind regards Karen Customer Relations Consultant
ED
Ed
Poole
1 month ago
Date of purchase: 18/07/2024
What Ed said about Condor Ferries:
Everything was on time and it was a very smooth crossing
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Carol
Condor Ferries
1 month ago
Thank you for your lovely review, we look forward to you travelling again with us soon. Kind regards Karen Customer Relations Consultant
Trusted Customer
1 month ago
Date of purchase: 18/07/2024
Horizon lounge not nice club class ok
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Carol
Condor Ferries
1 month ago
Thank your for your feedback which has been reviewed and your comments have been noted and passed to the relevant teams for their information. Kind regards Karen Customer Relations Consultant
Trusted Customer
1 month ago
Date of purchase: 11/07/2024
Left early and arrived early, a pleasant change, staff helpful and friendly
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Carol
Condor Ferries
1 month ago
Thank you for your lovely review, we look forward to you travelling again with us soon. Kind regards Karen Customer Relations Consultant
MC
Mark C
Brighton.
1 month ago
Date of purchase: 18/07/2024
What Mark C said about Condor Ferries:
Easy to check in (foot passenger) taken to ferry in goof time and comfortable seating, although a little frustrating that sections were closed off. Enjoyed paying the extra on way home for a recliner
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Carol
Condor Ferries
1 month ago
Thank you so much for your wonderful 5 Star review! We look forward to welcoming you back onboard again very soon. Kind regards Karen Customer Relations Consultant
Trusted Customer
2 months ago
Date of purchase: 01/07/2024
Well organised getting on to and off the ferries. But otherwise basic. Cramped and aging seating for a 6 footer, brutal air conditioning - but at least there is air conditioning, average food, awful c
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Amber
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments, for their information. Kind regards Karen Customer Relations Consultant
Trusted Customer
1 month ago
Thanks Karen, I'll be interested to hear what the relevant departments have to say. Will you feed back in here? Kind regards Alan
Trusted Customer
1 month ago
Date of purchase: 06/07/2024
All went well .
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Carol
Condor Ferries
1 month ago
Thank you for your 5 Star review, we look forward to you travelling again with us soon. Kind regards Karen Customer Relations Consultant
NG
Natasha Gama
Poole
1 month ago
Date of purchase: 14/07/2024
What Natasha Gama said about Condor Ferries:
The staff were very cherrful and professional. the experiencce from the passenger to boarding was seemless.
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Carol
Condor Ferries
1 month ago
Thank you so much for the lovely 5 Star review and everything was excellent. We look forward to welcoming you back very soon. Kind regards Karen Customer Relations Consultant
Trusted Customer
1 month ago
Date of purchase: 12/07/2024
Regular travellers and this last trip was excellent with no delays, have however experienced delays on multiple trips and had sailings changed (time and destination).
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Carol
Condor Ferries
1 month ago
Thank you for your feedback which has been reviewed and your comments have been noted and have been passed to the relevant teams for their information. Kind regards Karen Customer Relations Consultant
About Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom
Why trust Feefo reviews?

About Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.