Process to board/disembark could be improved but otherwise a good trip.
Not much choice in Duty Free; how about introducing a click and collect facility?
Carol
Condor Ferries
1 month ago
Thank you for your feedback which has been reviewed and your comments have been noted and passed to the relevant teams for their information.
Kind regards
Karen
Customer Relations Consultant
All was OK, but we were disappointed our original booking from Guernsey to Cherbourg was cancelled. We hope ot will be reinstated.
Carol
Condor Ferries
29 days ago
Thank you for taking the time to share your feedback with us which I have passed on to the relevant department for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
Excellent trip, easy booking with easy embarkation and disembarkation. All amenities were very good and clean. The food was excellent with a wide choice of breakfast and evening meals. Overall a very
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Carol
Condor Ferries
1 month ago
Thank you so much for the lovely 5 Star review on your day trip on the Condor Liberation.
We look forward to welcoming you back again very soon.
Kind regards
Karen
Customer Relations Consultant
The trip over was very smooth the seats were comfortable the only drawback was the fact that the sailing time had been brought forward and we could not have the breakfast that we had paid for as they
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Carol
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
When you live on a rock it's good to be able to get off now and then. I have been using Condor since the late 60's.
As an Islander I know that wind and tide can be disruptive to timetables but who wa
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Carol
Condor Ferries
1 month ago
Thank you for taking the time to share your lovely feedback with us which I will pass on to the relevant departments and we very much look forward to you travelling with us again very soon.
Kind regards
Karen
Customer Relations Consultant
No outdoor seating.
Your reputation for informing passengers of changes to service is dreadful.
Changing departure times from 09:00 to 06:00 and Ganges have to pay for overnight accommodation is tot
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
