I thought the service was very good. There was good communication with emails.
The unsung hero’s are the people organising the cars on the ferry, packing the cars in tight but safely. I tried the ba
...
Read all
Carol
Condor Ferries
29 days ago
Thank you for your feedback, your comments have been noted and passed to the relevant team for their information. We look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
At last I was able to do a day trip, with my wife, to see her 92 years old sister, who lives there.Unfortunately there was a problem returning on the Islander as it was delayed an hour because it was
...
Read all
Carol
Condor Ferries
1 month ago
Thank you for your feedback. I am sorry to hear of your experience, if you have not already done so please email customer.relations@condorferries.co.uk with further details and booking reference number so that your points can be addressed further.
Kind regards
Karen
Customer Relations Consultant
My general opinion is you are let down massively by your lack of communication when there is a problem. I have been stuck sea side as a foot passenger for 2 hours with zero communication or any condo
...
Read all
Carol
Condor Ferries
1 month ago
We appreciate your participation in the survey following your recent journey with Condor Ferries.
Your feedback has been reviewed and your comments have been noted and passed to the relevant teams for their information.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries staff were very efficient, polite and well organised.
I was sick on the way over, outside, which wasn’t great. The crossing back I was ok. As kept looking at the horizon.
Maybe a few ti
...
Read all
Carol
Condor Ferries
1 month ago
Thank you for taking the time to share your feedback with us which I will pass on to the relevant departments for their information. We look forward to you travelling with us soon.
Kind regards
Karen
Customer Relations Consultant
It’s difficult to give feedback on a monopoly service. Operationally I have no comments, it sailed, I arrived. However, travelling with pets is not ideal, it’s a long time for them to be cooped up in
...
Read all
Carol
Condor Ferries
1 month ago
Thank you for your comments which I have passed on to the relevant department for their feedback.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for the lovely 5 Star review and everything was excellent.
We look forward to welcoming you back very soon.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for your wonderful 5 Star review! We look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
