Merchant Logo
Rated
Exceptional

Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches.

100%

recommends

Service
4.8
/5

5

4

3

2

1

1,182

119

13

8

16

1,338

ratings over the past year

Displaying all 8,405 reviews
Trusted Customer
11 months ago
Date of purchase: 28/09/2023
Tau gave great insight into my new mortgage rate, I felt comfortable and fully understand my new product..Tau is an asset to connells
MH
Mr Brian Higginson
11 months ago
Date of purchase: 27/09/2023
What Mr Brian Higginson said about Connells:
yes the gentleman who came was very formative and kind towards me i told him that another 3 agents were coming too i was able to cance3l 1 but the other2 still came i have since cancelled connels to
...
Read all
Trusted Customer
11 months ago
Date of purchase: 27/09/2023
Customer service is not good. I asked for return of important paperwork but they still have it. Also phone calls not returned
MH
Ms Jennifer Hazelden
Bottesford
11 months ago
Date of purchase: 27/09/2023
What Ms Jennifer Hazelden said about Connells:
Laura, comes across as highly efficient and professional in her job. Our second meeting and it still feels as if she really knows what she is doing. I have put my faith in her getting the job done and
...
Read all
MP
Miss Musarrat Parveen
11 months ago
Date of purchase: 26/09/2023
What Miss Musarrat Parveen said about Connells:
They team very helpful, easy to work with. We had a lot going on in the family, as well as this property popping up as a option. We were able to get through it due to the brilliant staff. Everything
...
Read all
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
would use them again
Trusted Customer
11 months ago
Date of purchase: 22/09/2023
The designated mortgage advisor was professional in his role. However, my husband and I were disappointed that he informed us on his last day with Connells via email. We saw him in person few days bef
...
Read all
Merchant Logo
Lucy Mawer
Connells
11 months ago
Hello, I am sorry you feel this way please email me at complianceresidential@connells.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
Trusted Customer
11 months ago
Thank you. We have been assigned another Mortgage advisor and to be honest, I am now happy. We have communicated with her a few times but we believe that she will do her best for us. She was patient enough to explain the progress of our application to us. I am changing the rating to four stars because Connells listened to us and have assigned to us another effective and efficient advisor.
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
excellent service
ME
Mr Mayor Ekene Ezeobi
11 months ago
Date of purchase: 26/09/2023
What Mr Mayor Ekene Ezeobi said about Connells:
Was totally a very good experience
Trusted Customer
12 months ago
Date of purchase: 19/09/2023
Thank you for your patience and time took to explain me everything. I would recommend to everyone
About Connells
Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches. We’re also part of the Connells Group one of the largest and most successful estate agency groups in the UK. Every year we help thousands of buyers, sellers, landlords, tenants, investors to purchase, sell, let and rent properties.
Read all
Cumbria House, 4th Floor, Suite 3, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Connells
Established in 1936, we’ve gone from strength to strength growing to a network of over 180 estate agency branches. We’re also part of the Connells Group one of the largest and most successful estate agency groups in the UK. Every year we help thousands of buyers, sellers, landlords, tenants, investors to purchase, sell, let and rent properties.