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Cornish Holiday Cottages Reviews

Rated
Exceptional

A hand-picked porfoilo of holiday cottages in Falmouth and the Helford River.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

244

28

3

1

0

276

ratings over the past year

Displaying all 1,370 reviews
KB
Karen Blackman
1 year ago
Date of purchase: 18/08/2023
What Karen Blackman said about Cornish Holiday Cottages:
Excellent service as always! Always with a personal touch!
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Claire
Cornish Holiday Cottages
1 year ago
Thank you for your kind words, Karen! We truly appreciate your continued support and are thrilled to hear that you found our service excellent. We always strive to provide a personal touch to make your experience with us special. We look forward to welcoming you warmly back soon. Best wishes from all of us at Cornish Holiday Cottages.
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Elizabeth
Worcestershire
1 year ago
Date of purchase: 19/08/2023
What Elizabeth said about Cornish Holiday Cottages:
Communication generally good, although they didn't seem to have a record of me being a previous customer.
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Claire
Cornish Holiday Cottages
1 year ago
Thank you for taking the time to share your feedback. We truly appreciate your honest input about your recent experience. We apologise for any confusion regarding your previous customer status. We'll certainly investigate this matter further to ensure that our records are accurate and up-to-date. Your loyalty means a lot to us, and we're committed to ensuring a seamless and personalised experience for all our customers. Please don't hesitate to reach out if you have any further concerns or questions. We're here to assist you and provide the best service possible. Kindest regards from the team at Cornish Holidau Cottages
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Tracy Firth
1 year ago
Date of purchase: 19/08/2023
What Tracy Firth said about Cornish Holiday Cottages:
Book system easy to use and all communication with CHC is a breeze. CHC is the first stop when looking for a holiday in the Falmouth and surrounding area
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Claire
Cornish Holiday Cottages
1 year ago
Thank you for your kind words and continued support! We're thrilled to know that your experience with our booking system and communication has been a pleasure. It's an honor to be your first choice when it comes to planning holidays in the Falmouth and surrounding area. We look forward to serving you again for your future getaways. Kind regards from the team at Cornish Holiday Cottages.
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Tina
Hillingdon
1 year ago
Date of purchase: 19/08/2023
What Tina said about Cornish Holiday Cottages:
The communication prior to the holiday was outstanding. They team responded to any telephone calls and emails promptly and they were always on hand to give advice, answer any questions. They sent a we
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Claire
Cornish Holiday Cottages
1 year ago
We're absolutely delighted to read your positive review! Thank you for taking the time to share your experience with us. We're thrilled that our communication before your holiday met your expectations. Providing excellent customer service and being readily available for our guests is incredibly important to us, so we're glad that our team's responsiveness, advice, and support were helpful to you. It's wonderful to hear that the welcome pack we sent covered all the necessary details and made you feel well-prepared for your stay. We believe that a well-informed guest is a happy guest, and we're glad you found the information about the house and the surrounding areas to be comprehensive and valuable. Your appreciation for the house itself warms our hearts! We take pride in ensuring that our accommodations are equipped with everything needed for a comfortable and enjoyable stay. Knowing that you found the house fantastic and well-equipped is the best compliment we could receive. Thank you for recommending Cornish Holiday Cottages based on your experience. It means a lot to us to have earned your trust and recommendation. We hope you had a wonderful time during your holiday, and we'd be absolutely thrilled to host you again in the future. Sending very best wishes from all of us at Cornish Holiday Cottages.
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Lucy Baber
Crowthorne
1 year ago
Date of purchase: 18/08/2023
What Lucy Baber said about Cornish Holiday Cottages:
Cornish Holiday Cottages are so easy to deal with, fantastic friendly team always on the on the end of the phone as well as email/website. We have used them for years as a family and have introduced
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Claire
Cornish Holiday Cottages
1 year ago
Thank you Lucy for your kind words about our team and what we provide. We're so delighted to read that you had a friendly and easy experience with our team and are beyond grateful for your recommendation! We can't wait to welcome you back for your next family stay in Cornwall. Sending very best wishes from all of us at Cornish Holiday Cottages.
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Barry Warner
Kent
1 year ago
Date of purchase: 15/07/2023
What Barry Warner said about Cornish Holiday Cottages:
Easy to use website. No problems
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Claire
Cornish Holiday Cottages
1 year ago
We are delighted to receive your kind five-star review of our service and team and are so very pleased to read that you found our website easy to use! Sending very best wishes from all of us at Cornish Holiday Cottages.
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Trusted Customer
1 year ago
Date of purchase: 21/07/2023
Helpful communications. Very clean accommodation. Excellent location and wonderful views.
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Claire
Cornish Holiday Cottages
1 year ago
We are so very grateful to receive your kind words regarding your stay with us in South Cornwall. It is a pleasure to read that you had a positive experience with us from start to finish and enjoyed your holiday no matter the weather. Sending very best wishes from all of us at Cornish Holiday Cottages.
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Anthony Rowcraft
1 year ago
Date of purchase: 21/07/2023
What Anthony Rowcraft said about Cornish Holiday Cottages:
The team at Cornish Holiday Cottages consistently provide excellent service. Plenty of information and timely reminders to make booking easy and ensure your holiday goes smoothly. A thoroughly efficie
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Claire
Cornish Holiday Cottages
1 year ago
How grateful we are to receive such kind words from you, Anthony, regarding our service and our team. We are delighted to read that you felt we provided all of the information you required throughout your booking. We look forward to welcoming you back to South Cornwall again in the future. Sending very best wishes from all of us at Cornish Holiday Cottages.
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Trusted Customer
1 year ago
Date of purchase: 22/07/2023
We had a great experience with the team. They were helpful and efficient and very courteous. The cottage was perfectly sited in a quiet spot close to the Helford River which gave us the opportunity to
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Claire
Cornish Holiday Cottages
1 year ago
How grateful we are that you had a moment to send us your kind review of our service and team. Your stay beside the Helford River sounds idyllic, especially with such a wonderful opportunity to explore the estuary on your dinghy! Sending kind regards from all of us at Cornish Holiday Cottages.
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Polly Parrish
Northamptonshire
1 year ago
Date of purchase: 21/07/2023
What Polly Parrish said about Cornish Holiday Cottages:
Lovely properties of a v good standard, location and aesthetic Always quick to respond and accommodating It’s clear they have a good relationship with the owners of their properties
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Claire
Cornish Holiday Cottages
1 year ago
Thank you for your wonderful five-star review of our service and team. We are so delighted to read your kind words regarding your positive experience with us. We pride ourselves on our strong relationships with our wonderful property owners and it is a joy to read that you felt everything was to a high standard. Kind regards from all of us at Cornish Holiday Cottages.
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About Cornish Holiday Cottages
The crunch of leaves on the Maenporth coastpath. The phosphorescent glow in creeks Du Maurier called her own. The rave-reviewed courtyard Kitchen on the Old High Street. The scent of Penjerrick woods after the rain. Falmouth and Helford River constantly seduce and surprise, with no two moments the same. It's why we love our little corner of the world and why we know you will too. With the right place to stay, holidays are made. The day starts on your doorstep and you feel like anything is possible. It's something Ruth Austen knew when she set up this business in 1978 and something we swear by today. It's why we pour over each property in our portfolio, making sure it ticks all the boxes so we can find the right fit for your holiday habits. Whether it's creekside retreats for hiding out, beachfront apartments for stepping out, or countryside boltholes for drying out by the fire - dogs and all, ours is a small curated collection that we can't wait to share with you. We don't do endless listings and we don't do overpromising descriptions. We just do holiday homes that speak volumes in a place that you'll fall head-over-heels for - paired with customer care that you can count on, day and night. Because your holiday happiness makes our world go round. That and the occasional sea swim after work, of course.
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The Square, Mawnan Smith, Falmouth, Cornwall, TR11 5EP, United Kingdom
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About Cornish Holiday Cottages
The crunch of leaves on the Maenporth coastpath. The phosphorescent glow in creeks Du Maurier called her own. The rave-reviewed courtyard Kitchen on the Old High Street. The scent of Penjerrick woods after the rain. Falmouth and Helford River constantly seduce and surprise, with no two moments the same. It's why we love our little corner of the world and why we know you will too. With the right place to stay, holidays are made. The day starts on your doorstep and you feel like anything is possible. It's something Ruth Austen knew when she set up this business in 1978 and something we swear by today. It's why we pour over each property in our portfolio, making sure it ticks all the boxes so we can find the right fit for your holiday habits. Whether it's creekside retreats for hiding out, beachfront apartments for stepping out, or countryside boltholes for drying out by the fire - dogs and all, ours is a small curated collection that we can't wait to share with you. We don't do endless listings and we don't do overpromising descriptions. We just do holiday homes that speak volumes in a place that you'll fall head-over-heels for - paired with customer care that you can count on, day and night. Because your holiday happiness makes our world go round. That and the occasional sea swim after work, of course.