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Cottage Delight Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cottage-delight-ltd | Feefo

Displaying all 2,406 reviews

Emma Cutler

1 year ago

Date of purchase: 14/12/2022

What Emma Cutler said about Cottage Delight Ltd:

Only purchased online once and never again. Yep the products are great. Customer Service is lacking. My order went missing in transit and I had to chase up several times, was given incorrect delivery

...

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Marketing

Cottage Delight Ltd

1 year ago

Thank you for your valuable feedback. We always strive to deliver a high level of customer service to all of our customers and I am really sorry that on this occasion, you were left feeling that we did not meet our standards and your expectations. We use an external carrier company to deliver our products and are very much guided by them in terms of delivery information, which is what would have been conveyed to yourself. Assuring you of our best attention at all times.

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Trusted Customer

1 year ago

Date of purchase: 12/12/2022

Excellent. Quick response to emails and my query dealt with quickly.

Marketing

Cottage Delight Ltd

1 year ago

Thank you for taking the time to leave such a fantastic review. We hope you enjoyed your whole order!

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Amanda Drummond

1 year ago

Date of purchase: 07/12/2022

What Amanda Drummond said about Cottage Delight Ltd:

I have not received my order

Marketing

Cottage Delight Ltd

1 year ago

Thank you for your valuable feedback. I can see that your order left us on 9th December and I trust that you are now in receipt of this. If you would like to chat about your feedback in more depth, please do not hesitate to contact us directly. Assuring you of our best attention at all times.

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Trusted Customer

1 year ago

Date of purchase: 11/12/2022

Very well packed,good quality,and a splendid Christmas present . Thank you.

Marketing

Cottage Delight Ltd

1 year ago

Thank you for taking the time to leave such a fantastic review. We hope you enjoyed your whole order!

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Eloise Konieczko

1 year ago

Date of purchase: 16/11/2022

What Eloise Konieczko said about Cottage Delight Ltd:

All products purchased were delicious. One jar arrived smashed despite good quality packaging; this was immediately replaced.

Marketing

Cottage Delight Ltd

1 year ago

Thank you for taking the time to leave such a fantastic review. We hope you enjoyed your whole order!

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Heulwen Stephens

1 year ago

Date of purchase: 11/12/2022

What Heulwen Stephens said about Cottage Delight Ltd:

From placing my order everything went smoothly and the choice of products and quality were first class.

Marketing

Cottage Delight Ltd

1 year ago

Thank you for taking the time to leave such a fantastic review. We hope you enjoyed your whole order!

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Trusted Customer

1 year ago

Date of purchase: 09/12/2022

I ordered online for the first time as our local store had taken off the 'usual' Cottage Delight sauces, to replace with Christmas only stock. The service was first class, although I had concerns that

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Marketing

Cottage Delight Ltd

1 year ago

Hello, Thank you for your 5 star review of our products and service. Kindest, The Cottage Delight Family

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Trusted Customer

1 year ago

Date of purchase: 09/12/2022

One of the products I purchased was smashed :(

Marketing

Cottage Delight Ltd

1 year ago

Thank you for your valuable feedback. We always strive to ensure our products are safely packed to ensure a safe delivery to our customers and I am sorry that on this occasion your parcel did not arrive safely with you. Your comments have been passed onto the relevant department for their attention. Assuring you of our best attention at all times.

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Ciaran Brady

1 year ago

Date of purchase: 08/12/2022

What Ciaran Brady said about Cottage Delight Ltd:

My order which was for a Christmas present is wrong. I have contacted customer service but have since had no response.

Marketing

Cottage Delight Ltd

1 year ago

Hello, Thank you for your valuable feedback. We always strive to deliver a high level of customer service to all of our customers and we are really sorry that on this occasion, you were left feeling that we did not meet our standards and your expectations. If you would like to chat about your feedback in more depth, please do not hesitate to contact us directly. Assuring you of our best attention at all times. Kindest Regards, The Cottage Delight Famiily

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Trusted Customer

1 year ago

Date of purchase: 16/12/2022

Parcel arrived in good time for Christmas, despite postal strikes etc. All good quality items at very good prices too!

Marketing

Cottage Delight Ltd

1 year ago

Thank you for taking the time to leave such a fantastic review. We hope you enjoyed your whole order!

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About Cottage Delight Ltd

Cottage Delight have been creating great tasting food in the Staffordshire Moorlands for over four delicious decades. Crafted by hand to lovingly developed recipes, their award winning flavours are created with passion and pride, to bring inspiration, variety and good times to your table. Because Great taste means great times.

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01538398839

Cottage Delight Ltd, Brooklands Way, Leek, Staffordshire, st137qf, United Kingdom