Response on behalf of the Owner; Many thanks for your review. It was lovely to meet you all, and to see the children making the most of the facilities here. We’re very glad to hear that you enjoyed your stay at Mena overall. We are disappointed though that you didn’t mention any of the problems you detail in your review whilst you were here. It’s a little frustrating from our side, knowing that we could have resolved those issues for you during your stay. For example, there isn’t a limit to hot water, as it is instant and continuous, so we could have adjusted the water pressure for you. Also, we provide plenty of free firewood for guests to use, it is only the bags of logs that you need to pay for. We’re happy though that these issues wouldn’t deter you from returning to Mena, and we’d love to see you all again in the future. Thanks again and all the very best.