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Anton by Crowcon Reviews | Customer Service Reviews for https://www.feefo.com/reviews/crowcon-detection-instruments-ltd | Feefo

Displaying all 298 reviews

Trusted Customer

1 year ago

Date of purchase: 31/05/2023

The caliberation itself was fine but the service was slow. I mainly attribute this to DPDs delivery service. I paid for express calibration but it still took nearly a week. Also the unit came back wit

...

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Georgia

Anton by Crowcon

1 year ago

Thank you for the feedback!

See full customer review

Neil Phillips

Grimsby

1 year ago

Date of purchase: 13/06/2023

What Neil Phillips said about Anton by Crowcon:

Wow, what can I say, they were exceptionally swift from the word go, communications were superb and they were efficient, absolutely A1. They have really stepped up their game with Crowcon era, 3 day t

...

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Georgia

Anton by Crowcon

1 year ago

Thank you for the great feedback!

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Andrei Urs

1 year ago

Date of purchase: 13/06/2023

What Andrei Urs said about Anton by Crowcon:

Professional, quality and fast.

Georgia

Anton by Crowcon

1 year ago

Thank you for the feedback!

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Trusted Customer

1 year ago

Date of purchase: 06/05/2023

Great service as usual best service all round been using them for years. Very happy customer.

Georgia

Anton by Crowcon

1 year ago

Thank you for the great feedback!

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Andy Pearce

1 year ago

Date of purchase: 18/05/2023

What Andy Pearce said about Anton by Crowcon:

Speedy service, calibration ordered and within a week all completed and back with me. Can't complain.

Georgia

Anton by Crowcon

1 year ago

Thank you for the great feedback!

See full customer review

Trusted Customer

1 year ago

Date of purchase: 16/05/2023

DPD Return of unit was poor. Had only a short time to collect my analyser. Had asked for it to be redirected to my neighbour. Had a fifteen minute walk there and 15 minute back. Huge inconvenience

Steve Couper

Anton by Crowcon

1 year ago

Good morning. Sorry about the issues you had with your unit being returned. I can see looking on DPD website that you requested deliver to neighbour, yet they still tried to deliver to your address then left it at a pickup shop. I will be contacting them now to ensure they are aware this is an unacceptable service, & I will drop you an email directly with a discount code to use on your next calibration by way of an apology. Regards, Steve

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Trusted Customer

1 year ago

Date of purchase: 05/03/2023

Quick, organised and inspires confidence in there service.

Georgia

Anton by Crowcon

1 year ago

Thank you for the great feedback!

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John Sweeney

1 year ago

Date of purchase: 05/04/2023

What John Sweeney said about Anton by Crowcon:

From placement of order through to receipt by anton and return to customer, communication was excellent and accurate. Excellent service provision.

Georgia

Anton by Crowcon

1 year ago

Thank you for the great feedback!

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Trusted Customer

1 year ago

Date of purchase: 05/02/2023

For £130 I thought you could at least give it a clean up. Would look like something had been done

Steve Couper

Anton by Crowcon

1 year ago

Apologies that your unit didn't come back clean, it is definitely part of the process that all units are cleaned as standard, but somehow this got missed on your one. I am going to email you a discount code to use on your next service by way of an apology, really sorry that this was missed. Regards, Steve

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Jason walker

Derby

1 year ago

Date of purchase: 28/04/2023