It’s was very easy to book the calibration of the flue gas analyser. I was kept informed of the progress of the drop-off was really easy. And DPD delivery to my door.
Top class service. Definitely recommended to get the calibration done by them. My pda's front plastic panel was broken and i was using with tape around it. When it arrives back after calibration i cou
Quick turn around, just shame the couriers did not deliver on the day they should have delivered, so had to cancel 5 jobs the next day as. I did not have the analyser
My gas detector worked perfectly the day b4 I sent it to you. But STRANGELY when you checked it something was wrong so u contacted me and told me it needed replacing really. Well I’m in your dodgy han
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Steve Couper
Anton by Crowcon
1 year ago
Sorry to hear you were not happy with the quote you received. Although the analyser itself was fine, the gas escape probe had failed so we did have to quote you an optional replacement, which was done at a discounted price as a good will gesture. If I can do anything to assist you in future please let me know, Steve
TK
T KITTO
1 year ago
As I said the gas probe worked perfectly when I used it the day b4 and then a few days b4 that
Cannot fault the service. Previously replaced a faulty part under warranty. This time were again very helpful on the phone and super quick to recalibrate my gas analyser and send it back. Thank you ve
having used anton products for 18 years thought i would try to deal direct with anton direct instead of anton approved centre i have used for number of years everything now at crowcon seems to
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Steve Couper
Anton by Crowcon
1 year ago
Hi Mark, sorry to hear that the issue wasn't dealt with satisfactorily for you. If you are still having issues with the unit please let me (Steve) know directly & I will investigate for you. Thank you
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