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Charles Tyrwhitt Reviews

Rated
Exceptional

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

4,300

396

73

36

68

4,873

ratings over the past year

Displaying all 83,977 reviews
Trusted Customer
1 year ago
Date of purchase: 31/08/2023
Great product. Absolutely love new additions to my wardrobe. Thank you CT for delivering top class product.
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Mr Doug Tyson
Lane Cove. NSW
1 year ago
Date of purchase: 31/08/2023
What Mr Doug Tyson said about Charles Tyrwhitt:
The best way to order quality product. Excellent service, excellent product, easy to order and fast delivery. My son and daughter’s boyfriend now all order CTW. I am a huge fan.
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Jason
Sydney
1 year ago
Date of purchase: 31/08/2023
What Jason said about Charles Tyrwhitt:
Delivery was fast, product as arrived as described.
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Trusted Customer
1 year ago
Date of purchase: 31/08/2023
Good pricing. Acceptable quality shirts. Reasonable delivery time.
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Trusted Customer
1 year ago
Date of purchase: 31/08/2023
Great Fit and Service!
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Trusted Customer
1 year ago
Date of purchase: 26/08/2023
The new colours for both chinos and sweater were terrific, and the other items were excellent as usual. The delivery time was very good.
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
The two indigo blue has a red stripe through it. I don’t know how to deal with the defective product and returns.
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Chris
Charles Tyrwhitt
1 year ago
To learn that a customer is not happy with what they have received is concerning but I am happy to say that the red stripe on that shirt is not a fault, more by design. However, remember, should you not be happy with the shirt, you have six months to return for an exchange or refund. Please contact our customer services team for help
Trusted Customer
1 year ago
Thanks for the prompt response.
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
One of my purchases, the ESF Olive Green Button-Down Collar Non-Iron Oxford Twin Check Shirt, arrived as a plain olive green shirt. When I checked the website I could no longer find the shirt I had or
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Chris
Charles Tyrwhitt
1 year ago
We’re so sorry to learn that you did not receive the correct shirt. Here at Charles Tyrwhitt, we do our very best to ensure that each order is fulfilled accurately. It’s certainly very disappointing to know that we have let you down this time. It would appear that this was an error in our warehouse process. It is good to hear that you like the shirt you have received but, please remember returns are free, should you change your mind. We do appreciate your patience and apologies our service was not up to its usual high standards this time.
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Mr Kyle A Hill
1 year ago
Date of purchase: 30/08/2023
What Mr Kyle A Hill said about Charles Tyrwhitt:
As always, products arrived in good condition & were just what was ordered. I have no reason to look elsewhere for my business shirts & polo shirts.
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Anthony
Sydney
1 year ago
Date of purchase: 30/08/2023
What Anthony said about Charles Tyrwhitt:
The product was well presented , great quality early delivery
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.