Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Charles Tyrwhitt Reviews

https://www.charlestyrwhitt.com
Rated
Exceptional

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

4,344

400

72

36

69

4,921

ratings over the past year

Displaying all 84,035 reviews
Trusted Customer
1 year ago
Date of purchase: 20/08/2023
Have bought many times from CT over the years. I was planning on travelling for work and needed a few shirts. Ordered a few non-iron in blues and whites, quality is still good and they arrived surpris
...
Read all
Product reviews

0
Share
MS
Mr Mark Stilling
Western Australia
1 year ago
Date of purchase: 20/08/2023
What Mr Mark Stilling said about Charles Tyrwhitt:
Shopping on line is very easy, the time from placing order to receive my purchase is great. Oh and the quality is always top notch. I am a super fan of Charles Tyrwhitt clothing. ****** comfortable to
...
Read all
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 15/08/2023
Speedy delivery., however had difficulty understanding the person on the phone and she clearly had difficulty with my accent as three of the five items were the wrong size. Have had them adjusted and
...
Read all
Merchant Logo
Chris
Charles Tyrwhitt
1 year ago
Thank you for supplying such detailed feedback regarding our service. We enjoy helping customers from all over the world so any accents are very welcome. When placing an order over the phone, we always advise that you check your confirmation emails as we are able to amend orders to ensure that you get exactly what you were hoping to receive.
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 20/08/2023
The website was quick and easy to use. They had what I wanted in stock and I had it in a week
Product reviews

0
Share
AR
Ann Roxborough
Bathurst Australia
1 year ago
Date of purchase: 20/08/2023
What Ann Roxborough said about Charles Tyrwhitt:
Always fantastic service and excellent quality garments that I have been buying for my husband and sons from Charles Tyrwhitt for many years. Thank you. Friendly and efficient telephone staff.
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 20/08/2023
When opening buttons to roll sleeve there is A long gap, suggest adding a middle button
Merchant Logo
Chris
Charles Tyrwhitt
1 year ago
We care passionately about quality and we will never settle for second best. Nor should you. This is why we put everything into ensuring our products exceed customer expectations and why it is so disappointing that you were not happy with gauntlet buttons not being on the shirts you chose. Here at Charles Tyrwhitt, we love reading/listening to any and all feedback our customers provide us with. Only by doing this can we hope to improve products and services for the future. Please be assured this has been passed on to our team who look after the style of our shirts. Naturally, we are confident you love the shirts but should you need to return them for an exchange or refund, our customer service team are here to help – on the webchat or phone
Product reviews

0
Share
MW
Mr Greg Webster
1 year ago
Date of purchase: 20/08/2023
What Mr Greg Webster said about Charles Tyrwhitt:
Great products of outstanding quality with excellent service always on time
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 20/08/2023
Fast delivery, easy checkout. However, their tracking and questionnaire bit was a little difficult to use
Merchant Logo
Chris
Charles Tyrwhitt
1 year ago
It is always indeed a great pleasure and honour to read positive feedback from a customer, so thank you for taking the time to supply this. Only by listening to our customers can we continuously improve the products and service we deliver. If you have any suggestions on how the tracking of your order can be improved, please do reach out to our customer services team
Product reviews

0
Share
MS
Mr Ian Spray
1 year ago
Date of purchase: 20/08/2023
What Mr Ian Spray said about Charles Tyrwhitt:
Excellent quality garment with lovely English Rose emblem supporting our rugby team. Great to wear with most things really looks the part.
Product reviews

0
Share
MC
Mr Jason Cannon
1 year ago
Date of purchase: 15/08/2023
What Mr Jason Cannon said about Charles Tyrwhitt:
The service and delivery was first class and very quick.
Product reviews

0
Share
Not received a review invite?
About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
Read all
02087351000
Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.