Merchant Logo

Charles Tyrwhitt Reviews

Rated
Exceptional

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

4,301

396

72

36

68

4,873

ratings over the past year

Displaying all 83,987 reviews
Trusted Customer
11 years ago
Date of purchase: 05/12/2012
Would have been excellent but I have had to return some items to swap for size and the registered post tell me that the parcel was delivered on 22/1/13. Today is 31/1/13 and I have not received any co
...
Read all
Merchant Logo
Charles Tyrwhitt Australia
Charles Tyrwhitt
11 years ago
Items being returned from Australia will reach us within 15 working days at the latest. I am sorry to say that we have not yet received your parcel which is the reason for the lack of correspondence. Return tracking information will only track your parcel until it leaves the country and will not track it's progress when it arrives in the UK. Your parcel is showing as being delivered but this has only been delivered to the depot, ready for export overseas. We will be sure to keep very close tabs on your return and we will be in touch to offer our assurances.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
I really like your shirts - much better quality/price than what we can get here in aux. The only thing I don't like is your sending me brochures all the time. I'm not precious about getting marketed t
...
Read all
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
Great website. Very easy shopping online. Love that you can dial up exactly what you need in terms of collar size and sleeve length. Only criticism would be would like the ability to register interest
...
Read all
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
I have only dealt with the London office. My experience has been completely positive
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/01/2013
Unable to customise pocket size, otherwise would rate excellent on price & quality
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 02/01/2013
I found the (pants) waist sizes on the website a bit confusing. I take a 34 (inch waist) in pants, however there is no equivalent on the website, so I purchased the closest thing (i.e. 86.5cm). When
...
Read all
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 05/01/2013
Customer service has been first-class - responses to emails and queries are always prompt and informed.
0
Share
Trusted Customer
11 years ago
Date of purchase: 31/12/2012
Delighted to hear that you've arrived in Australia.-
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 05/01/2013
Great service and willingness to replace order.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 07/01/2013
Delivery is a little slow but worth the wait. On the strength of these products I have made more purchases.
Product reviews

0
Share
About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
Read all
Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.