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Charles Tyrwhitt Reviews

Rated
Exceptional

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

4,295

396

73

36

68

4,868

ratings over the past year

Displaying all 83,972 reviews
Trusted Customer
11 years ago
Date of purchase: 31/10/2012
easy and fast process
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Trusted Customer
11 years ago
Date of purchase: 03/11/2012
I think the links on how to measure your shirt / trousers should be easier to find and provide more information.
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Trusted Customer
11 years ago
Date of purchase: 08/11/2012
Good quality shirts at a great price.
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Trusted Customer
11 years ago
Date of purchase: 23/10/2012
Good service. However my slim shirts are very large.
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Trusted Customer
11 years ago
Date of purchase: 07/11/2012
So far I have no dealings as they seem to be tranparent for online shopping.
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Charles Tyrwhitt Australia
Charles Tyrwhitt
11 years ago
The sizes of every item from our range is displayed clearly in our sizing guides before you make a purchase. I apologise for any disappointment caused by your shirts not fitting as expected. We understand that sometimes getting a perfect fit can be a tricky business which is the reason we are very flexible with our returns policy. We offer a comprehensive six months guarantee on all non sale items and so we would be delighted to exchange your shirts for better fitting replacement.
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Trusted Customer
11 years ago
Date of purchase: 08/11/2012
The shirts are fantastic! Excellent quality and vastly superior to what can be purchased here in Australia in stores
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Trusted Customer
11 years ago
Date of purchase: 06/11/2012
Shirts ordered 2nd November, delivered on 19th November (17 days?).
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Charles Tyrwhitt Australia
Charles Tyrwhitt
11 years ago
Your order was despatched on the 6th November and delivered on the 19th November which is just within the 10 working day delivery timeframe we advise. I am sorry if this was not as fast as you would have liked. All items should have arrived in pristine condition and I truly apologise that this was not the case. We will be in touch to arrange replacing this for you.
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Trusted Customer
11 years ago
Date of purchase: 26/10/2012
Great quality shirts.
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Trusted Customer
11 years ago
Date of purchase: 07/11/2012
Before I ordered, I noted that the website says 10 working days to get the products to me from ordering that happened on 31 Oct. Then, an email arrived on 8 Nov to say 10-14 working days. At this junc
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Charles Tyrwhitt Australia
Charles Tyrwhitt
11 years ago
As this was your first order with us it went through additional security checks which delayed its despatch. I truly apologise for this inconvenience however pleased that your order is on its way to you now. Your feedback is hugely important to us as the Australian site is very new and we want to make sure we make it as simple and easy to use as possible. I am sorry for your disappointment but trust that you will be pleased with your order when you receive it.
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Trusted Customer
11 years ago
Date of purchase: 31/10/2012
The australian website is easy enough to navigate and use. Plus, the added bonus that shipping charges are only minimal is a plus.
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.